customer
Easy to work with
Easy to work with
Response from Evergreen Credit UnionMay 13, 2022
Thank you for your review! Paul L Evergreen Credit Union Member Services

Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing389 approved reviews, newest moderated first
customer
Easy to work with
Response from Evergreen Credit UnionMay 13, 2022
Thank you for your review! Paul L Evergreen Credit Union Member Services
Michelle
Always friendly and very helpful
Response from Evergreen Credit UnionMay 9, 2022
Good Morning Michelle Thank you for your review. We appreciate your feedback. Regards, Paul L Evergreen Credit Union Member Services
Susan M.
I worked with Stephanie Wilkinson and she made the loan process a breeze! After we spoke on the phone she provided everything I needed via email and she was able to send me the signature loan documents securely via email. I was able to complete the loan process without leaving my house. It was one of the best experiences I've ever had securing a loan. I would absolutely recommend Evergreen Credit Union!
Response from Evergreen Credit UnionMay 9, 2022
Good Morning Susan Thank you for your review. Your time to write this up is always very important. We appreciate your feedback. Regards, Paul L Evergreen Credit Union Member Services
customer
Excellent customer service..they are right on top of things
Response from Evergreen Credit UnionMay 9, 2022
Good Morning Pauline Thank you for your review. We appreciate your feedback. Regards, Paul L Evergreen Credit Union Member Services
Tom
Found out the hard way that business debit cards are set by default to allow you to go negative for basic in-store purchases vs normal debit cards that would deny the purchase. Lead to two $32 "convenience" fees for going -$11. Doesn't feel very convenient but at least they reversed one INSF fee for me. They also removed the option that allows the card to go negative for those basic in-store purchases.
Response from Evergreen Credit UnionMay 5, 2022
Good Morning Tom, Thank you for your review. We appreciate your feedback and will consider how better to address your concern. Thanks again for your time and please reach out to us however we can help. Regards, Paul L Evergreen Credit Union
Maureen H.
I called Evergreen Credit Union today with two issues. I spoke with Bailey Willerson who was very helpfull. The first was resolved quickly, the second was a problem that she herself had never encountered. She put me on a brief hold and found someone who could. She then came back to the phone and introduced Paul. Bailey displayed excellent customer service skills!!! Thank you Bailey and Paul!!
Response from Evergreen Credit UnionApr 27, 2022
Good Morning Maureen, Thank you for your kind words. It was a pleasure to work with you. Never hesitate to contact me or Bailey directly if you have any issues to concerns. Enjoy the rest of your week. Paul L Evergreen Credit Union Member Services
Lindsey
I've been with Evergreen since 2010 and they've always been helpful and attentive. Their mobile banking is easy to navigate and their Fraud Protection department is quick and thorough when my card had been compromised. They're always professional and happy to answer any questions regarding my accounts. I would recommend Evergreen CU to anyone.
Response from Evergreen Credit UnionApr 27, 2022
Good Morning Lindsey, Thank you for your kind review. This is much appreciated. Never hesitate to reach out to us. All the best, Paul L Evergreen Credit Union Member Services
customer
Thank you member services for helping me find some very old checks from years ago to help me avoid having to pay them again. Anne and Sean were a great help!!!!! JW
Response from Evergreen Credit UnionApr 26, 2022
Good Afternoon JW, I want to thank you for your time recognizing our Member Service Representatives Anne and Sean. We appreciate your effort to write up a brief review. If there is anything we can do, never hesitate to reach out to us. Regards, Paul L Evergreen Credit Union Member Services