Evergreen Credit UnionReviews of egcu.org

Thank you for helping me very much appreciated

Our experience was wonderful from the very first Phone call til the day we signed for our loan. Everyone was courteous and helpful. Jennel Berry was our loan officer she was so helpful, efficient and very knowledgeable!!! Great job!!!

Overall a decent experience. My biggest complaint is the slowness of the company in general. I sat up to Camping World for hours thinking it was them that was the issue but it turns out it was this credit union. Nothing was said until almost three hours later that the loan initiator did not have all the information. Three hours I will never get back. But after that he really stepped up to make sure things flew through. On the billing side of things...also super slow. Just got my info to pay my bill 4 days prior to the due date, Makes me nervous...I always pay my bills well before they are due. But the web site is pretty awesome and easy to set up. Overall not bad just slow on things I think should be addressed as being quicker. Thanks!

Great customer service. Excellent bank!

The service and assistance I received last weekend was stellar... thank you!

Had a very good experience with Karen. She was thorough, explicit in explanations, and very personable! Excellent customer service! We could not have asked for better service! Thanks so much, Karen!

Paul was very helpful. Thank you!

Quick and helpful assistance. However, my account password was not asked for.