eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lisa A.
Great service, great price!
Response from eFaxMar 31, 2020
Hello Lisa, Thanks so much for taking a moment to send us such wonderful feedback regarding our service and we are thrilled to know that you were both happy with the service provided and price point. Should you have any additional questions or require further assistance , please let us know or message our Social Team at [email protected] at any time. Many Thanks and Stay Safe and Healthy eFax Support Team
Cristina M.
Quick service, Rowena was very helpful.
Response from eFaxMar 31, 2020
Hello Christina, We truly appreciate you taking the time to send us such wonderful feedback regarding your recent chat interaction with Rowena. We are thrilled that she was able to provide you both quick and helpful assistance today. Please let us know if you have any additional questions or require further assistance as we will be happy to help. You may also message our Social Team at [email protected]. Many Thanks and Stay Safe and Healthy eFax Support Team
Aditya K.
Lyra was really helpful and resolved my issue. Great customer service.
Response from eFaxMar 31, 2020
Hello Aditya, Thank you so much for the awesome review and feedback. It's reviews like these, that make the job even more satisfying and we are delighted to know how helpful Lyra was in assisting you resolve your issue and providing a great customer experience. Lyra will be so pleased to receive this feedback. Please let us know if you have any additional questions or require further support as we will be happy to help. You can also message our Social Team at [email protected] at anytime. Many Thanks and Stay Safe and Healthy eFax Support Team
Stephanie M.
Efax was incredibly easy to use and sent my documents extremely quick. When I no longer had use for my efax account, Cherry was very professional and helpful during my cancellation process. I would highly recommend this service if you need any faxing assistance!
Response from eFaxMar 30, 2020
Hello Stephanie, What an absolutely spectacular review and we truly appreciate the amazing feedback regarding the service as a whole and your experience cancelling with Cherry. We are elated to know that she was both helpful and professional in assisting you with the process and should you require us in the future we would love to have you back. Please reach out to us at any time or message the Social Team at [email protected] . Many Thanks and Stay Safe and Healthy. eFax Support Team
Serene C.
Dream come true! I yave waited al ln my kife to be able to fax this way. Thank youuuu
Response from eFaxMar 27, 2020
Hello Serene, Wow, Wow, Wow! I have waited all week for such a stellar review this this. Thanks so very much for such wonderful feedback and we are so pleased you are encoring the service so far and we are always here to lend an hand. You may also reach out to us through our mobile App and our Social Team at [email protected] and they will be happy to help you at any time. Many Thanks and Stay Safe and Healthy eFax Support Team
Logan R.
Lyra was great and very helpful!
Response from eFaxMar 27, 2020
Hello Logan, It is wonderful to know that Lyra was able to assist you today with your account and provided you such great and helpful service. We truly appreciate your feedback and the stellar 5 star review. Please let us know if you have any additional questions or require further support as we will be happy to help. You may also reach out to our Social Team at [email protected] at any time. Many Thanks and Stay Safe and Healthy eFax Support Team
Elena G.
It was awesome, easy to use, and when I needed to cancel (due to lack of use) Hardeep was really nice and patient with all my questions and concerns! I would use again if I ever need to fax again.
Response from eFaxMar 27, 2020
Hi Elena Awesome review, we are absolutely thrilled you found it so easy to use and had a good experience overall using our service. Great to read also about your amazing interaction with Hardeep, we will most definitely share you kind words with her as she will be so happy to know she helped. If things change for you in the future, please do feel free to sign back up, we'd be delighted to see you again. Many thanks and please stay safe eFax Support Team
SG
Thank you Hardeep for your help with my account today, I appreciate your assistance very much!
Response from eFaxMar 27, 2020
Hi SG The thanks is all ours, really appreciate your review and generous 5 star score too. If we can ever assist you in the future please do feel free to let us know or feel free to reach out direct to our social media team on the following email [email protected] and we'll be happy to assist. Many thanks and please stay safe eFax Support Team
