eFaxReviews of efax.com

Response from eFaxApr 7, 2020

Hello Mulan Rouge, This is such nice feedback and we really appreciate the 5 star review. We are so happy that Lyra was able to assist you so quickly and easily with your account closure. Should you have any additional questions, or require us in the future, we would love to have you back. Please feel free to reach out at any time or message our Social Team at [email protected] and we will be happy to help. Many Thanks and Stay Safe and Healthy eFax Support Team

Response from eFaxApr 10, 2020

Hello Justin, Thanks so much for the brilliant feedback and top notch review. We are so very pleased that you are loving the service so far and that Rahd was able to assist you today. Should you have any further questions or require additional support, please let us know or reach out to our Social Team at socialsupport@efax,com at any time. Many Thanks and Stay Safe and Healthy eFax Support Team

Response from eFaxApr 7, 2020

Hello Aaron, That's wonderful news and we're thrilled to know that Lyra did great today. We really appreciate the stellar review and feedback. Should you require further assistance in the future or simply have questions, please feel free to reach out to us any time or message our Social Team at [email protected] . Many Thanks and Stay Safe and Healthy eFax Support Team

Response from eFaxApr 6, 2020

Hello CJ, Fantastic review, and we thank you so much. We truly appreciate your feedback and found the service easy to set up and helpful for your remote office setup. We are so pleased that Cherry was also so helpful in providing you the support needed. Should you have any additional questions or require further assistance, please let us know or message our Social Team at [email protected]. Many Thanks and Stay Safe and Healthy eFax Support Team

Response from eFaxApr 6, 2020

Hi Matthew Thanks for your review, we can indeed see your most recent chat interaction which took place on April 5th 2020 and confirm your account is now cancelled, looking at our system however we unfortunately are unable to see the previous chat prior to this that you mention. Due to COVID-19 and taking everything into consideration we are going to take your word at face value and have gone ahead and processed the refund of $16.95 for you. We do hope this brings your dispute to full resolution. Should you have any additional questions or require further assistance , please let us know or message our Social Team at [email protected] as they will be happy to help. Many thanks, we wish you well and please stay safe eFax Support Team

Response from eFaxApr 6, 2020

Hello Urs J. Koenig, Amazing feedback! Thank you so much for your fantastic feedback regarding your customer service experience with Rowena. We are delighted you received such friendly, professional and result oriented support by her. We will be sure to pass along such high praise to her as this will most definitely make her day. Please let is know if you have any additional questions or require further assistance as we are always here to offer support. You may also reach out to our Social Team at socialsupport@efax,com at any time. Many Thanks and Stay Safe and Healthy eFax Support Team

Response from eFaxApr 3, 2020

Hello Rachel, Awesome review and we are delighted that Lyra provided such first rate support while addressing all of your account needs. If you have any additional questions or require further assistance with the service, please let us know or reach out to our Social Team directly at [email protected] and they will be happy to help. Many Thanks and Stay Safe and Healthy eFax Support Team

Response from eFaxApr 3, 2020

Hello Michele, It is wonderful to know that Lyra was able to assist you today with your account and provided you such quick and responsive service through our online chat. We truly appreciate your feedback and the stellar 5 star review. Please let us know if you have any additional questions or require further support as we will be happy to help. You may also reach out to our Social Team at [email protected] at any time. Many Thanks and Stay Safe and Healthy eFax Support Team