Edible ArrangementsReviews of ediblearrangements.com

I ordered my sister in law birthday cupcakes Friday going into early sat morning for a Sunday delivery her birthday. The store is #917 in Hagerstown MD. The lady at the store calls me 20 minutes before the store is closing on Sunday to let me know its toʻ far to deliver and their delivery driver is out sick. I said ill call n check on if they would be home Monday and call her back checked the number with her and she says yes please call me back. I called her from 1:40 until 1:59 and everytime it went to voicemail.i finally left a vm to cancel the order as they won't be home. Ive been on hold with corporate for over 30 minutes now they just keep pressing a button to put it on hold. Horrible company . I will file with PayPal and my bank for services for a refund not delivered. Do not believe it when they say same day or next day service. Worst customer service ever.

I so am not a person to often follow through on issues that in all fairness, are small in comparison to life's bigger problems. However, In still in disbelief that store 611, Cincinnati Ohio, has refused to pick up the phone to resolve issues with fruit that was old and a delayed delivery. The arrangement did arrive the next day however my son took one of the apples that was chocolate coated and stood over the sink and squeezed it while water dripped from it. I'm guessing when it didn't get delivered, they put it in a cold refrigerator and as it thawed on delivery, it turned into mush. I still have been unable to reach the store. Totally ghosted. The arrangement was over $100 including a $10 tip which I obviously regret. What a horrible way to run a company and get repeat business. I just don’t get it!

They delivered my order TOO LATE FOR me TO RECEIVE IT BEFORE I WENT ON VACATION SO I PAID $64.00 AND GOT NOTHING !!!!!!!!

My daughter sent me a fruit bouquet and cookies for Father’s Day because my husband, her dad, had recently died. The fruit tasted like aftershave. I guess whoever created it had cologne on their hands which makes me wonder if they are practicing food handling hygiene protocols. The order was for 12 fresh baked cookies but only 6 showed up and they were stale. I called to say the fruit wasn’t good and the manager said he would send another the next day. At 6:30 that day I called again because the fruit wasn’t delivered. The manager said “the girls” couldn’t find my order so it must have been from another store. I read him his address and store number from the receipt that came with the order confirming it was his store. He is going to send it out first thing in the morning. We’ll see. My daughter spent over $200 for this sh*t show

I ordered a box of berries for my mother for Mother’s Day. Order confirmation said the berries would be delivered on the 10th of May. Whole weekend goes by, my box doesn’t show up. I finally track down the box, it was sent to a FedEx store front instead of delivered to my mother. She went to pick the up today and the berries are rotten. FedEx doesn’t refrigerate packages, so my $100 box of berries is ruined. So incredibly bush league and unprofessional. I want my money back, but of course I can’t get a hold of anybody from the company. Will never use their “service” again.

Ordered flowers for my out of state mother in-law for Mothers Day. What arrived were a bunch of half dead flowers. Filed an on line complaint using their web site but have not heard back. There wasn't a phone number for customer service. DO NOT USE THIS COMPANY!

Need to fire whoever you have coming up with commercial ideas. They have been increasingly horrible. The DNA one was just gross to make light of. You're rightfully getting dragged on reddit for it. Do better. I will not be ordering from you while you continue to push out garbage like that.

I ordered for my mom for Mother’s Day (spent over $100!) It was supposed to be delivered on a Friday, but was NEVER delivered. When I contacted customer service they told me they wouldn’t charge me a re-delivery fee! What! It wasn’t even delivered yet and I already paid for delivery! They could not help me at all! They were not even able to tell me when it would be delivered, only telling me to contact Fed-Ex. I will never be ordering from them again!