Edible ArrangementsReviews of ediblearrangements.com

These people should go out of business. My daughter sent me a Mother’s Day arrangement. It cost $79 now the arrangement had strawberries, two different kind of cantaloupe and pineapple when I received it all it had was strawberries and pineapple so She was tricked out of her money and didn’t know it. She should receive a refund. Don’t trust these people. They won’t send out what you ordered Why? and if you don’t contact the person that you sent it to They will never know and I think that’s what they’re counting on

I suggest before you order from here . Save some money and time by going to Publix and other a nice cake and some flowers from Kroger… edible arrangements charge $171.00 for a flower and vase with some candy coated strawberries with a pineapple craving MOM…. DISAPPOINTED

First, I would like to mention they need to get rid of their "hold music". It's a person that sounds like they took a big hit of a helium ballon that spits off their advertising. Being an upset customer being forced to listen to this over and over makes the issue even more annoying. I ordered a Berry Bouquet with a Happy Birthday balloon for my granddaughter. I placed my order the order around noon on May 8, for a delivery on May 10. On May 10 I tracked my order and saw that it hadn't even started to be worked on. I called, sent emails and filled out their useless customer service form online. No answer to any of them. This morning on May 11th they sent me a generic email telling me that my order was delivered. However, spoke to my daughter in law and nothing was delivered. I thought this would be something fun for my teenage granddaughter to get delivered to her and instead edible arrangements ruined the surprise and the mood. So I'm shuffling this morning to find another fun surprise to send to her the day after her birthday. I will NEVER give my money to this unorganized, useless company again.

I placed an order for Edible Arrangements a few days ago to be delivered today May 10, 2024. This morning around 0930 hrs. I called to ask if I could get an estimated time of delivery. The reason I needed an estimated time is because the order was a surprise for my mom for Mother’s Day. My mother is 82 years old and is completely blind. She has a caregiver at the house with her from 8am until 4pm M-F and I wanted to let the caregiver know around what time to expect the delivery. After speaking to a woman that answered the phone, I was told that they don’t give estimated times and that they have from the time of opening until 9pm to deliver. After hearing that, and because I know that my mother won’t answer the door after the caregiver leaves, I said that I wouldn’t be doing that again. To my complete surprise, the woman rudely said “we don’t need your business” and hung the phone up. I couldn’t believe how rude and disrespectful she was. The only reason that I ordered edible arrangements is because my mother can’t see regular flowers that are normally given on Mother’s Day however she can eat the fruit. I live in Atlanta Georgia, and my mother lives in Orlando Florida. The location of the Edible Arrangements is, 4104 Millennia Blvd, Suite 101. If I lived in Orlando, I would’ve placed the order for pickup. I’m pretty sure that location is a franchise owner’s store, and that’s why she can say whatever she wants and be as rude as she wants. I just want people to know how rude, disrespectful and unprofessional this establishment is. I really think it’s bad business and the company should be ashamed and exposed for what I consider to be awful treatment towards paying customers.

This company especially the Store in Boynton Beach Florida has absolutely no customer service. I have called the store 10 times and left 10 messages about an order that they had trouble delivering. Nobody has given me a call back. I called the main number and left 2 messages and they did not call me back. I would use any other company to deliver a fruit basket.

I placed an order on their website. I didn't receive a confirmation email. The order was never delivered. The money was withdrawn from my account totalling 120 dollars. I sent an email to corporate and did not receive a reply. I called corporate and was told there was no order but they still took my money and would do nothing about it.

This company is the worst. Received half dead flowers...wrote to company. They never responded..stay awa.y

I ordered this arrangment for my daughter and son in law on their first Easter as a married couple and my daughter's first Easter away from home. It was ordered to be delivered on 3/29/24. I got the notification that it had been delivered but it had not so I called and talked to Megan who said that the Uber driver probably took it for himself and that happens every once in a while. I asked if she could contact the uber driver and she said she had no way to contact. She could not make another arrangment because the store closed in 20 minutes. She could make another one in the morning. I asked how it would be delivered. She said Uber. I said so there is now way to ensure it would arrive. She said Yes. I asked if I could get compensation for all of this and she said the Manager Jacob was at another store in Dallas for a week and he was the one that could do that. She called me the next day to tell me that Jacob was aware of the situation but he could not call me back today because he is at a busier store. She also told me that they did not carry the nuts that were ordered with the fruit arrangement. This was not mentioned when they previously said the store was delivered which likely means it was sent without the nuts that I paid for. I would like Jacob to contact me at his earliest convenience.