Edible ArrangementsReviews of ediblearrangements.com

Ordered a fruit arrangement for my uncle coming out of hospital. From the start the website kept giving me errors and customer service was very poor. The Hamilton store was very useless to say the least. They kept telling me that someone would follow up and no one did. Then the driver called and went to wrong address and wanted to leave it outside! When I called my uncle he was home. The driver did not know where he was going and wanted to leave this at wrong address. Lesson learned! Will not be placing any future orders with this company. Worst customer service! Never called to apologize or offer a discount.

Very bad experience. Should be zero stars. Ordered a birthday treat for my wife to be delivered at her office. Put in a very specific address within the order form, but they delivered it to a completely different address, which delayed final delivery by one day. Called customer service, and they blamed FedEx's shipping policy and didn't even offer a partial credit, a coupon for a future order...nothing. Don't promise to do one thing on your website to get me to make a purchase, not follow through, then blame a shipping partner (that YOU contract with) as if you're at zero fault. What a joke of a company. Fool me once...don't worry, I'll never give you the opportunity to fool me again.

This store gives Edible a TERRIBLE reputation @@ 809 S Kings Dr, Charlotte, NC 28204 Please — read the reviews my son in law sent the arrangements while out of town. Had we only read the reviews. Looked at pictures. I called and complained for my son inlaw and spoke with someone that said email us the pics order number and your info. I did that on 3/14 the person said her name was NAY and they no longer answer calls from our phone numbers. Nay stated she would give full credit to be used at Edibile plus an additional credit for the time and trouble if we agreed to no refund. I have since email again and called from different numbers to no avail. They must have caller ID they will not answer calls from either of us now. I called now they dont have an employee named Nay. HOW insulting --- I have a call log and email I sent to Nay?? She Provided the email address of the true business owner Eugene Campbell at customerservice incrediblydesigned We will never use this location ..... and will tell others not to as well! On edible the order numbers do not coincide with an order they are able to track back to store #502 located at 809 S Kings Dr, Charlotte, NC 28204

If I had the option to give ZERO stars, I would. I ordered a birthday gift from Edible Arrangements, in downtown Minneapolis. 1) My order was NOT delivered 2) I called twice during normal work hours, but NO one answered 3) I left voicemails, but NO one got back to me 4) I submitted an online inquiry, but NO one got back to me Overall an AWFUL experience!!! Stay away from Edible Arrangements!!!

Ordered an arrangement for my brother's birthday the night before from the website and wanted it delivered to his home 60 miles away...website is so discombobulated. you would think they would direct you to the location that delivers to his area, but no, so I did the best I could because it was the closest on the opposite side of the river. It wasn't so I was instructed to drive 40 miles to pick it up or they would throw it out...and NO refunds. NEVER will do business with Edible Arrangements again...

My daughter bought 2 cakes for me and my husband birthday. Delivery shoddy- Didn't have Helium Balloons . put in a stick balloon- Cakes were stale and frosting separated. Called up the local store and manager said to contact headquarters but she didnt have the phone number to get a refund which the manager said we had to go to headquarters to get the refund. Answering machine. No one calls you back. Just want to give a refund to my daughter yet it seems like headquarters doesnt exist??

Order was never delivered, I called 4+ times and they never answered the phone nor returned the voicemail I left. But you better believe they took my money!

Same day delivery? Nope. They take your money and don't even show up. They even have the audacity to mark as shipped. Overpriced Trash company