John
The device is uncomfortable
The device is uncomfortable. I believe I would have designed it from a different material - something that is more compressive, rather than hard as a rock. The two "bumps" on the interior topside will cause bruising. Are these necessary? I'm about to cut them off and try again. This product is oversold.
Response from eddiebygiddy.comAug 19, 2020
Hi John, thanks for your honest feedback. Eddie is constructed from medical-grade polycarbonate/ABS alloy, and coated in medical-grade proprietary thermoplastic elastomer (TPE). If used as instructed, Eddie is durable, and soft to the touch. We would recommend trying a different size. If Eddie isn’t sized correctly, it won’t feel right or provide the full benefits. It’s normal for some customers to try multiple sizes to confirm their perfect fit. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.


