Peter W.
Arrived on time well made product
Arrived on time well made product
Response from eddiebygiddy.comAug 12, 2020
Nice! Thanks for sharing your feedback, Peter.
eddiebygiddy.com is listed under Health Equipment.
eddiebygiddy.com (eddiebygiddy.com) has 867 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Peter W.
Arrived on time well made product
Response from eddiebygiddy.comAug 12, 2020
Nice! Thanks for sharing your feedback, Peter.
Philip P.
I cannot keep the device at the base of the shaf. How can I fix this
Response from eddiebygiddy.comAug 12, 2020
Hello Philip, we're very happy to hear you’re enjoying Eddie. Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it! Please reach out if we can help further.
Steve M.
I am almost 65 and have a condition that affects many men of Northern European decent making intercourses difficult. Could not be happier with Giddy. I feel like I am 18 again! Thank you! This has done much more than traditional medication prescribed for such challenges.
Response from eddiebygiddy.comAug 12, 2020
Hey Steve, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
Stephen
Great service. Items delivered in a timely manner. Instructions for use were included and were easy to understand and follow.
Response from eddiebygiddy.comAug 11, 2020
Nice! Thanks for sharing your feedback, Stephen.
George
Not working for me. I'm 71 with type 2 diabetes, AFIB, and over weight. I was hoping for a miracle. It didn't happen. Most likely my fault, not yours.
Response from eddiebygiddy.comAug 11, 2020
Hello George, thank you for your message. We’re sorry to hear about your experience! Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
Michael
Eddy works well for me. Eliminates the ED at the right times. The newer product I purchased the last time is an improvement, though I was satisfied with the original.
Response from eddiebygiddy.comAug 11, 2020
Hi Michael. We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Eddie W.
I sent an EMail about how the device would keep pushing off my penis when erect. I used both size bands it still would not stay on. Is it possibly too small? at this point in time I am very unsatisfied.:( Why is there no on-line chat for customer service?
Response from eddiebygiddy.comAug 11, 2020
Hello Eddie, we're sorry your first Eddie was not the right fit. Luckily, with your size insurance, you can easily get a different size at no cost. Our team has reached out to you via email with more information, and how to proceed. You can also open a live chat with our support team by navigating to https://getmegiddy.com/contact/ and clicking on the live chat icon in the bottom right corner. We look forward to making this right!
Kevin M.
The fix could be better
Response from eddiebygiddy.comAug 11, 2020
Hi Kevin, we're sorry to hear you're experiencing issues with your Eddie. We’ve sent you an email to get some more details and make it right!