eddiebygiddy.comReviews of eddiebygiddy.com

Response from eddiebygiddy.comAug 25, 2020

Hi Kimball, we're sorry to hear that you're disappointed with your Eddie. This could be a result of not having the correct size. If your Eddie isn’t the right fit, it won’t work or feel as it was intended. Our team has emailed you more information about how to resolve your issue. We look forward to improving your experience.

Response from eddiebygiddy.comAug 25, 2020

Hi Jack, thanks for providing us with your feedback. If you're not experiencing the full effect of the device, it could be due to not having the correct size. Our team has reached out with information on how the device should feel and what resizing options you have. We look forward to finding you the right size.

Response from eddiebygiddy.comAug 26, 2020

Hi Chris. Thanks for your feedback. Well, we're actually quite different than a traditional ring. Eddie was created by urologists and engineers, and is constructed from medical-grade materials in FDA-quality facilities. Eddie has been proven effective if sized and used correctly, and will last an extended period of time if you follow the usage, cleaning, and storage instructions. Let us know if you have any other questions, we're more than happy to help. Thanks!

Response from eddiebygiddy.comAug 26, 2020

Thank you so much for sharing this feedback. We're continuously working to improve our product experience for our customers. Your comments have been shared with our team. Please let us know if we can assist you further.

Response from eddiebygiddy.comAug 26, 2020

Hi Larry, thank you so much for the feedback. We checked the details of your account and it looks like you purchased the original Eddie. We have reached out via email with more information on the new, updated Eddie and bands. We look forward to improving your experience and helping you achieve the best results. Thanks!

Response from eddiebygiddy.comAug 26, 2020

Hi Michael, thank you so much for the feedback! We're sorry your questions weren't addressed in more detail. The Giddy team will always be here for you, to answer any questions you may have. Thanks for letting us be a part of your journey to better sexual health, wellness, and happiness!

Response from eddiebygiddy.comAug 25, 2020

Hey Kenny, thank you so much for your feedback. We recommend taking advantage of the ED guide video series to help you get more familiar and confident with your device. The ED Guide is free with every purchase. It’s a library of videos that focuses on the mental and emotional aspects of ED and features health and wellness experts that can teach you how to improve ED symptoms on an ongoing basis. Of course, it also includes videos that teach you how to get the most out of Eddie. To log in and access your ED Guide, please follow the link below. Let us know if you have any other questions, we're more than happy to help! Have fun! https://getmegiddy.com/my-account

Response from eddiebygiddy.comAug 25, 2020

Hi, we're sorry your Eddie doesn’t seem like the right fit. Our team has emailed you with information about how the device should feel, by design, and how we can help improve your experience by getting you the right size. Talk soon!