Ecwid by LightspeedReviews of ecwid.com

Супер апликација

The customer service at Ecwid is great especially the response time I recommend Ecwid to everyone.It is so easy to navigate my site especially as a beginner and Ecwid integrates well with other tools which is awesome!

I changed my website name months ago, and Ecwid never informed me it would be an issue. When I started actively marketing and made a sale, they held my customer’s payment hostage while still taking their percentage. I had to chase them to find out why my funds were blocked. Despite explaining that I needed two weeks to fulfill the order (which they could clearly see), Ecwid ignored my refund requests. Instead, they delayed the funds until only 3 days remained, leaving me with no time to order raw materials from overseas. This left my customer thinking I was just inefficient, damaging my business credibility. When I asked again for a refund, Ecwid completely ignored my messages and even marked my complaint as “solved” without responding! Ecwid’s actions were unprofessional, deceptive, and damaging to my brand. Avoid them at all costs if you care about your business reputation and want efficient and effective customer service.

After making the switch to Ecwid I lost all of my readers and customers. None of them felt that they could trust Ecwid. Ecwid was not at all helpful. In the end I had to close my business of seven years. Now, with a few months left on this subscription, I find out that all of the useful features have been hid behind a second upgrade. And that upgrade costs a fortune. With the ‘sell on Google’ option, the help pages lead nowhere (misdirected) and the information available is five years old. Keep your money and find an option that both you and your customers can trust. Ecwid is not it.

My experience has been very interesting along road. Being my first shop it was difficult at first. But i found lots of very helpful articles, videos, search engine through out thier platform. Lots of Configuration, many ways to make your shop look very neat, in different styles, in different departments of your shop, arrangement of products, took me along time cause it was new for me and i was taking my time with all information on how to do things on the site. It's alot, I mean alot of reading and important information to help you along if you got stuck, I did many times. But patient is the key! I'm very happy with my results, made my first sale this month! The 12th

I don't like computers, therefore I'm bad at them. Ewcid makes a chore I don't like far easier on me. It's the most user friendly, and person available website builder Ive used. If there's drawbacks I'm unaware of them, and don't care, because I'd have no website or customers without Ewcid helping me.

I've been using Ecwid since August 2024 after a disastrous run around with WISHPOND. I liked working with the Ecwid store which I had to totally revamp from the useless mess WISHPOND made and when I learned I could build my own website with the same platform I did it. This is an outstanding platform to work with and I highly recommend it to everyone.

I'm actually astonished how great the support is! I'm a developer and few times I needed help from Ecwid support team to add my custom JS and CSS files to my application. I only needed wait about 1 or 2 hours tops for things to be added, that's really fast! When we needed some answers from them on chat the response is usually instantaneous! Great company with great API documentation and superb support!