Ecwid by LightspeedReviews of ecwid.com

How seamless working with ecwid is and integrating my payments without needing a credit card

Ecwid decided to eliminate their free plan without any prior notice, furthermore blocking all access to its dashboard (and all your data) unless a paid plan is activated, without offering any temporary or trial options. This makes it impossible for users to retrieve receipts, the product catalog, manage the catalog and products, or your account details. Is this legal? I don't know, but a smoother transition for existing customers would have been a more appropriate decision, but it was decided otherwise. This leaves a terrible impression and conveys no trust in this company. They give you no choice but to abandon them immediately and choose any other e-commerce service.

Thank you for your expertise and dedication to excellence I truly appreciate your support and dedication to greatness

It was free, now it's not. Ok, so they need to make money. I want to buy a single month to see how that goes, so I sign up. No option to pause or cancel in their web interface. Google shows nothing. No mention in site search for "cancel". There are some references to a special pause plan attached to business accounts but that's more money than the simple plan I'm on. The only way is to suddenly delete my account forever. Seems like they've rushed through some new pricing models without considering the impact on the end-user. Will be leaving the platform at the end of the first month.

Very easy to work with it. I love it.

I'm actual an Ecwid client for many years - and I was always happy ( Business plan) but this years annual increase of 53% is insane - Yes, some new features but nothing dramatic. There was no annual fee increase email that they should have sent out in March! Many support chats later - no real answers to my questions on the increase. Very dissapointed ...Careless support- not a happy client

I am thoroughly impressed with Ecwid. The user experience is outstanding, highlighted by the simplicity of the sign-up and initial store configuration. Day-to-day store management and updates are remarkably straightforward. Furthermore, the support team is exceptional; their chat feature consistently provides prompt and effective answers to any queries I have.

I used Ecwid free for a small nonprofit. Suddenly they stop the plan. Of course they may stop a free service, but to give people Only a period of 10 days (!!!) to search for an alternative is idiot. Never ever choose this unreliable company!