ECRMReviews of ecrm.marketgate.com

4.8184 reviews
Sales & Marketing
27070 Miles Road, Ste. A, Solon, Ohio

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ECRM

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About ECRM

ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.

ECRM (ecrm.marketgate.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ecrm.marketgate.com
Website: ecrm.marketgate.com
Category: Sales & Marketing
Location: Solon, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ECRM reviews

184 approved reviews, newest moderated first

Rick R.
Jul 9, 2024
ECRM is an excellent experience!
All aspects of the ECRM meeting were very well done. Pre-meeting communications, scheduling, onsite meeting management etc. The only area for improvement is to not allow as many customers to schedule virtual meetings, especially a week after the event. It is very important that we meet in person if at all possible.
Response from ECRMJul 10, 2024
Thank you for your feedback. We appreciate you taking the time to share your experience. We understand your perspective on the virtual meeting scheduling and will consider your feedback as we plan future Sessions.
Joseph P.
Jul 9, 2024
ECRM is the best bang for your buck
ECRM is the best bang for your buck! As a retailer, we love and need the opportunity to meet high caliber buyers and ECRM made that happen! 3 days, 30+ meetings, 20 minutes at time
Response from ECRMJul 10, 2024
We appreciate your kind words and are thrilled to hear that you valued our Sessions.
Willis C.
Jul 9, 2024
Meeting scheduling and hotel…
Meeting scheduling and hotel accomodations were excellent. The whole experience was very accomodating.
Response from ECRMJul 10, 2024
We're so glad to hear you had a positive experience. We appreciate your kind words and are delighted you found the entire experience accommodating.
Joe A.
Jul 9, 2024
ECRM in- person shows always a Homerun
Forgot how productive ECRM shows were, and so happy to have them back in person again. Given the format of this show, in person yields the best ROI. The staff goes above and beyond in ensuring every vendor has the most beneficial experience catered to their assortments and desired channel focus.
Response from ECRMJul 9, 2024
We appreciate your kind words and are thrilled to hear you found the event so productive. We agree that the in-person format offers a unique and valuable experience, and we're glad you were able to take advantage of it. We're also proud of our staff's dedication to providing a positive experience for all participants.
Teresita M.
Jul 9, 2024
Very organized and well structured event!
I thought that the structure of the event is very productive. I also love that they help both vendors and buyers stay organized with the portal they provide.
Response from ECRMJul 9, 2024
Thank you for your kind words. We are thrilled to hear that you found our process structured and productive. We strive to create a positive experience for both brands and buyers.
Joshua N.
Jul 9, 2024
No new customers of interest
No new customers of interest. Not a great location. No direct flights. Not great hotel. Less of everything was given too - less food, less support. Was VERY disappointed and won't be returining
Response from ECRMJul 9, 2024
We understand your disappointment with your recent experience. We appreciate you sharing your feedback and will take it into consideration as we strive to improve our offerings.
David R.
Jul 9, 2024
not enough sellers that apply to what…
not enough sellers that apply to what we do.
Response from ECRMAug 2, 2024
We're constantly working to expand our platform and attract a wider range of buyers and sellers. We appreciate your feedback and will continue to strive for a more diverse marketplace.
Jennifer S.
Jul 9, 2024
The people running this make this work…
The people running this make this work so well! Sara and her team are impeccable!
Response from ECRMJul 9, 2024
We are so happy to hear that you had a positive experience. We strive to provide excellent customer service, and we are thrilled to know that we exceeded your expectations.

ECRMReviews of ecrm.marketgate.com

About ECRM

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ECRMReviews of ecrm.marketgate.com

ECRM reviews

ECRM is an excellent experience!

ECRM is the best bang for your buck

Meeting scheduling and hotel…

ECRM in- person shows always a Homerun

Very organized and well structured event!

No new customers of interest

not enough sellers that apply to what…

The people running this make this work…

About ECRM

About these reviews

More in Sales & Marketing, Ohio

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ECRM reviews

ECRM is an excellent experience!

ECRM is the best bang for your buck

Meeting scheduling and hotel…

ECRM in- person shows always a Homerun

Very organized and well structured event!

No new customers of interest

not enough sellers that apply to what…

The people running this make this work…