ECRMReviews of ecrm.marketgate.com

4.8184 reviews
Sales & Marketing
27070 Miles Road, Ste. A, Solon, Ohio

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ECRM

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About ECRM

ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.

ECRM (ecrm.marketgate.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ecrm.marketgate.com
Website: ecrm.marketgate.com
Category: Sales & Marketing
Location: Solon, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ECRM reviews

Showing 5 reviews with 3 stars · Clear filters

Phil B.
Jul 15, 2024
ECRM
ECRM, by itself as an organization, was great. Our biggest disappointment, which ECRM can't control, is that verbal 'wow... please follow up with me' comments went very cold afterward, despite our gentle yet persistent attempts to close business.
Response from ECRMJul 18, 2024
We understand your frustration with the lack of follow-up after expressing interest. We value your feedback and will share it with our team. We strive to ensure that every interaction reflects our commitment to providing excellent service.
S.A.P.
Jul 15, 2024
There needs to be more delineation…
There needs to be more delineation between foodservice and retail opportunities. Or perhaps more info provided on each vendor, so meetings are only set up if there is true interest or fit for the opportunity. A significant chunk of meetings I had weren't applicable to my product/business.
Response from ECRMJul 18, 2024
We appreciate you taking the time to share your feedback. We understand your frustration with the lack of clarity between foodservice and retail opportunities. We strive to provide a platform that connects businesses with the right opportunities, and we're always looking for ways to improve the experience. Your feedback will be considered as we continue to enhance our platform.
David A.
Jul 10, 2024
Manager
I don't think ECRM give us the right person who want to purchase our products. All meeting in person no reply email to Craig News. We came 2 times , no customers.
Response from ECRMJul 10, 2024
We understand your frustration with the lack of response and the absence of suitable leads. We value your feedback and are committed to improving our services. We will review your experience and work to ensure our clients receive the best possible support.
Jerry L.
Jul 9, 2024
Better Ways of Working Together
Overall good event. Always personnel around to assist. We like the 20 min mtgs. The constant challenge for suppliers is securing meetings. Suppliers pay, retailers are free. There needs to be a way to have retailers commit to the 20 min mtgs in their respective categories. We need to show an ROI. We are all there for the same reason - secure new distribution, expand current distribution, build new and existing relationships!
Response from ECRMJul 10, 2024
We appreciate your feedback and value your input as we continue to enhance the Session experience.
David R.
Jul 9, 2024
not enough sellers that apply to what…
not enough sellers that apply to what we do.
Response from ECRMAug 2, 2024
We're constantly working to expand our platform and attract a wider range of buyers and sellers. We appreciate your feedback and will continue to strive for a more diverse marketplace.

ECRMReviews of ecrm.marketgate.com

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