ECRMReviews of ecrm.marketgate.com

The process getting us scheduled was fine. When we got to the hotel the experience was not good at all. We arrived and were told we had to move to another location off site because they were over booked. The shuttle service offered did not allow us to keep on schedule and forced down time and waiting. In most cases we need to get our own transportation to the other hotel at our own expense. The hotel we were put in was not nice at all. It was dirty, and smelled of smoke. Very disappointing. All of this back and forth forced us to change our schedule and did not provide the appropriate time to see who we needed to see. Very disappointed with the process.

Buyers not always relevant to our category. No follow up by buyers through ECRM application. Almost no reactions on e-mail follow up after the program. Only few meetings and of those two were cancelled during the event. By the way on a positive note, great support by the ECRM team before the event and great Logistics during the event