ECRMReviews of ecrm.marketgate.com

It was a great first experience and I’m grateful to ecrm for putting in a good show. I would’ve loved to meet some of the other larger retailers but I assume we did not match. It would be great to get feedback from those retailers on why they felt we were not a good match so we can improve our offering the next time around.

All the personal that assists us and guided us the ecrm connect was user friendly and Jen is the best

Hotel was rough. Needs a lot of work. night time event was great. Staff did a great job. some of the meetings were not what they were last year.

Very well produced. Ipads, when they worked, were excellent for taking notes and track of numerous meetings. Snacks and beverages were great for short breaks. Buyer list was weak, needed more off premise retailers, especially mid to large size chains.

Wi-Fi was unavailable for a while but otherwise good event. 15 min would be better with 12-13 min meeting and walking time.

Very clear communication, nice meeting area, tech that makes notes taking and follow up seamless, engaged buyers here to do business.

I attended my first ECRM session in Chicago in the Spring of 2025. Everything was VERY well organized and thought out. The communication from our CSM was very helpful and quick. Our meetings were well matched and we got in front of some key buyers. If the airport-hotel shuttle was a little easier to figure out/find, ECRM would have knocked it out of the park and received a 5-star review. The note taking and follow up was also very beneficial but the tablets were slow at times and there were a few meetings I had to hand-write notes for due to the tablet not loading in time. Overall, a great experience.

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