ECRMECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cleveland Heights, Ohio
Excellent
Sales & Marketing · Amherst, Ohio
Excellent
184 approved reviews, newest moderated first
David A.
The show was very successful. ECRM ran a great show. The people were vey helpful, especially Rayveen who amazing!!! Handled everything calmly and with a beautiful smile.
Response from ECRMAug 28, 2025
We're happy to hear that the Session was a success! We appreciate your kind words and are so glad that our team was helpful. Thank you for sharing your positive experience.
Samvel H.
Great people, worth it!
Response from ECRMAug 28, 2025
We appreciate your positive feedback; we are so glad you had a great experience with our team!
Andrea S.
Raydeen rocked! Super helpful for everything!
Response from ECRMAug 28, 2025
We're happy to hear that the Session was a success! We appreciate your kind words and are so glad that our team was helpful. Thank you for sharing your positive experience.
Kirk B.
ECRM team were consummate professionals in their execution of this event. They were friendly and hospitable in every interaction, resolved all of my issues in a prompt fashion, and managed to keep time in a firm but respectful way. Event logistics were smooth, food was great, and the inaugural golf round was a hit. My account manager Heather was an excellent partner in helping me navigate my first time at ECRM. I would recommend this experience to any emerging beverage alcohol brands who would like to be introduced to buyers who can transform the trajectory of their business.
Response from ECRMAug 28, 2025
We're happy the Session was a success for you! It's great to hear that you found the team professional, the logistics smooth, and the golf round enjoyable. We appreciate your recommendation and are so glad that your account manager was helpful during your first experience.
Seth A.
Great event for long term connections. Beautiful service and many opportunities to get publicity of our brand. Very helpful staff to navigate meetings. Felicity and Ashley are lifesavers. Couldn’t appreciate them more.
Response from ECRMAug 28, 2025
We're happy to hear that you found the Session beneficial for making connections and gaining publicity. We appreciate your kind words about our helpful team!
Austin M.
Felicity is amazing coordinator and tram member. Always had an answer to our questions and was lovely to be around
Response from ECRMAug 28, 2025
We're happy to hear that our team member was so helpful and pleasant! Thank you for your positive feedback; we appreciate it very much.
Sugarlands Distilling C.
Felicity was amazing to work with! A bright, helpful and smiley face everyday. Thank you!
Response from ECRMAug 28, 2025
We are happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback!
Damian D.
Heather’s leadership and direction was awesome. Caroline was instrumental in procuring an excellent schedule. As a winery, we would love more grocery and less c stores. Loved the hotel and restaurant meetings.
Response from ECRMAug 28, 2025
We're happy to hear that the leadership was awesome and the schedule was excellent! Thank you for the feedback regarding the types of stores.