Lindsay S.
Product issue- fixed by ecosmetics
SCAM!!!!!!!!! They sent me fraudulent product. Different packaging and bottle and a completely different product that made me break out. I've been using the REAL product for years and never had an issue. I did a comparison of the bottle side by side and EVERYTHING is fake on the bottle that this scam site sent me. Im SO upset and cannot believe this can happen on a site that is so highly rated on "TRUST" pilot. —EDIT- Ecosmetics did the right thing and refunded my card. I ordered two products and only one seemed to be wrong. Not sure if this is the manufacturer or not but the right thing was done by ecosmetics.
Response from eCosmetics.comOct 4, 2021
I can assure you, every product we sell is brand new and guaranteed. Every product is subject to regular quality control checks and verification of authenticity. We do offer 100% satisfaction guaranteed so if, for any reason, you are unhappy with the product you ordered we will issue a full refund for the products returned. A customer service agent has been in touch.


