Omar J.
A month waiting for this order and never came
Package never came
Response from eCosmetics.comJan 28, 2022
We are sincerely sorry to hear that you had an unsatisfactory experience with our company. Unfortunately, your package was processed as ‘return to sender’ by the mail carrier due an insufficient address. A representative has contacted you regarding this order and a resolution has been provided to ensure that you receive a full refund as we proudly offer 100% satisfaction guaranteed for all our customers. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us directly if you have any questions or concerns so we may quickly assist you.