Chloe N.
I wonder that I couldn’t change my…
I wonder that I couldn’t change my shipping address, I tried to email but did not get any answer
Response from eCosmetics.comJul 18, 2026
Thank you for sharing your feedback. We're sorry to hear about your experience and apologize for any frustration this may have caused. Our team strives to respond to all customer inquiries as quickly as possible. In some cases, our email replies may be filtered into spam, junk, or promotional folders. A member of our Customer Care team has already reached out to you directly via email with an update and available resolution options regarding your order. Our team is also available via email, chat, or phone Monday through Friday, 8 a.m. to 9 p.m. EST, and weekends from 9 a.m. to 7 p.m. EST.


