eCosmetics.comReviews of ecosmetics.com

I was told my order was delivered but still haven't received it. I sent an email to the company and they told me it would be delivered yesterday but still no package. I'll wait a couple more days and if it still doesn't arrive I will ask for a refund.

I placed my product order on line with the reluctant guidance of a sales representative. I usually order by phone. I asked for the Labor Day 25% discount, but I was discouraged because it was complicated for me to navigate on my own.. After some thought, I decided to use the 'chat' option to request the discount. The person who helped me was patient and considerate. I would like to point out that I am not a new customer. I have ordered from e Cosmetics many times in the past. Unfortunately, I am not computer savvy. My thanks goes out to the 'chat' person who went the extra mile to help me resolve my dilemma and make things right for me..

It was very easy to order and it’s already been shipped. That’s fast, thank you!

I had no idea that this company existed until I was doing a Google search for a specific product. On April 23, 2022, I placed an order for three items that I had difficulty finding elsewhere. The prices were reasonable. Shipping for me was free and the items arrived exactly as described within 5 business days. Now, I want to be very clear on a couple of items: this isn’t Sephora or Ulta (and I mean that in a positive way). 1. You’re going to find brands/products that may have recently been discontinued but are not expired and if you’re a diehard fan of one of these types of products, you’re going to find that this website/business offers a very fair price on the item versus the jacked up prices you might find by resellers on various platforms. 2. You’ll find current cosmetics but they don’t necessarily have the full line of any brand. For me, I’m not bothered at all by this as this site (for me) is about specifically locating treasures and surprises and feeling comfortable knowing that I will receive what I purchased - as described - and in a timely manner. The only feedback I have for the site is that it would be great if they could add more photos to each additional listing.

The ladies I spoke with were so helpful!

Everything was perfect. Especially the price.

Super fast shipping! Great discount. Thank you. Will be back for more.

Efficient /cost effective ~ will definitely purchase at another time!