Susan
Lie about delivery dates as a come on…
Lie about delivery dates as a come on to get you to buy… Have a party and no gift even though I paid for shipping. Will never buy from them agsin and will unsubscribe…will contact credit card company
Response from eCosmetics.comJan 7, 2023
We sincerely apologize for any frustrations you've experienced with our company thus far. If this is in reference to a Google ad shown when shopping for the product in your order, it appears Google is generating a delivery date based on an estimation of a company's typical shipping criteria, and providing it on the listing. Unfortunately, the dates Google is automatically generating conflicts with our shipping time frame, and we are working diligently to rectify this. Our standard shipping time frame provided in the Shipping & Delivery section of our website is 2-8 business days. Your order has been shipped and is currently in transit, and if needed you are of course welcome to return the order for a full refund with our prepaid return label. For further assistance, our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.