eCosmetics.comReviews of ecosmetics.com

Great!!! Customer service is great very classy packaging!!

This is the first and last time I order products from this company. I ordered a few things (quite expensive items) and one came cracked and opened. These products were purchased as gifts while I was traveling to visit my friends and family celebrations. I contacted customer service, sent images of the damaged items. I was offered a refund once i return the product by printing a return label and going to usps to send it back. Since I was visiting I didn’t have a printer or a car to drive to usps, plus I didn’t have time to deal with it. I can’t take this product in carry on to fly back home coz tsa will not allow to bring it in. No other options were provided. Obvious I can’t give it as a gift either, plus I had to figure out what to get as a replacement for the gifts. So I ended up throwing it away without a refund. I would be ordering with other companies that photos of damaged items are more than enough for refund. My first order was negative experience and wast of my time and money, so be aware. And I usually do not write negative reviews of any companies, but this one is really disappointing. Not ordering again, I’ll stick with Ulta, Sephora, Macys, Amazon. I have once received a damaged foundation, sent a photo and got a refund without returning the actual product (a photo proof was enough for them) and the foundation was discarded immediately.

My purchase was available in all shades unlike every website I checked. Prices were in line with other websites and the 25% off for first time customers made it even better. My order was sent out promptly. I’m very pleased with eCosmetics.

Good sales and fast order processing.

Came in a timely manner and great shampoo

La caja esta maltratada y en calor cuando el producto debe estar protegido del calor

Fast and well packed

Great experience. They had the Girlactik product I use . Quick delivery and nothing broken. Will shop again.