Robert A.
timely response and service
timely response and service

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Robert A.
timely response and service
Randy W.
So easy to peruse and order.
XW
Both sunscreens I received are expiring in four months.
Response from eCosmetics.comAug 2, 2023
Thank you for your feedback. We sincerely apologize for any inconvenience and we want to assure you that we offer a 100% satisfaction guarantee. A representative will be reaching out to further assist you. Our Customer Care Representatives are also always available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
cnielsen956
Found what I needed and was given some off for my first time offer. Thanks!
Suzi
I am still awaiting delivery of my order but made the purchse at ecosmetics because of the discount. The site does not always have the products I want in stock but when they do, I purchase from them.
Shara L.
When I received my eye cream the pump/ was not screwed in well. The cream leaked out some. It's rather expensive to loose the cream. Update: The company has gone about and beyond to rectify this situation. The bottle may be defective or not heat tolerant. They replaced the original bottle of eye cream. On second delivery sone of the cream leaked but i feel it was temperature related. They wrap the box really well inside. I'm not sure they can control how the product reacts to heat. I will try again in the winter when I run out. Thank you again.
Response from eCosmetics.comAug 2, 2023
Thank you for your feedback. We are very sorry to hear that your order arrived damaged. We would love the opportunity to assess any damages and provide you with a quick resolution. A representative has reached out to assist you further. Please feel free to contact us as well. We are open Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
Patricia M.
Great price great product
john T.
Cannot check on the status of the order.
Response from eCosmetics.comAug 1, 2023
Thank you for your feedback! We apologize for any inconvenience. It appears your order was placed using our guest checkout option, which is why you would be unable to check the status of your order through our website. However, even when using our guest checkout option, you will still receive important updates about your order at the email address provided. You are also welcome to contact our Customer Care Team to check on the status of your order. A representative has reached out to you to provide further assistance. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.