alexander C.
Me han cobrado un producto que no ha…
Me han cobrado un producto que no ha llegado a mi casa ... Esta el control que me realizaron pero no e recibido ningún producto.. Necesito porfavor soluciones estés problema
Response from eCosmetics.comOct 6, 2023
Thank you for your feedback. With standard shipping, our goal is to have the product(s) to you within 2-8 business days. According to your tracking information, your order is was delivered in or at the mailbox at 3:08 pm today, October 6, 2023. One of our representatives has reached out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday. Please contact us with questions or concerns so we can quickly assist you.