eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.comReviews of ecosmetics.com

4.67,978 reviews
Cosmetics & Makeup
2930 Gateway Drive, Pompano Beach, Florida

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eCosmetics.com

About eCosmetics.com

Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.

eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Website: ecosmetics.com
Category: Cosmetics & Makeup
Location: Pompano Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 56% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Clara L.
Jul 31, 2024
I liked all I got.
I liked all I got.
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Karam G.
Jul 31, 2024
Ordered two Natasha denona eyeshadow…
Ordered two Natasha denona eyeshadow palettes. Came quick. Totally in love. The best price.
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Susan K.
Jul 30, 2024
Just wanted to say I was nervous about…
Just wanted to say I was nervous about ordering from a company I didn't know but I'm very happy I did. Excellent prices and great customer service, I just bought the second item and I'm sure I'll be ordering from them again. Thanks Susan
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S S.
Jul 30, 2024
Salon quality products at a great price
I use salon quality products on my hair and they are sold in very limited locations. So I was surprised and thrilled to find them on this website. I've been buying the large size and refilling my smaller bottles. I've never had a problem getting what I need and the prices are the best anywhere. Shipping is quick and products are packaged well for shipment and to minimize leaks. The few times I needed customer service, I can confirm the response has always been quick and helpful. I've been a customer for about 10 years and will remain a customer.
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Marina T.
Jul 30, 2024
Good service
They shipped an order I have not made
Response from eCosmetics.comJul 30, 2024
We apologize for any confusion regarding your recent order. Upon reviewing your account, we noticed that when you placed your first order on March 27, you signed up for a subscription that renews every four months. This automatic renewal is the reason for the shipment you received. A customer care representative will be reaching out to you to provide further details. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Ash S.
Jul 30, 2024
Ordered June 22 and item still has not…
Ordered June 22 and item still has not shipped
Response from eCosmetics.comJul 30, 2024
Thank you for your feedback. We understand your frustration with the shipping delay. Upon checking, we see that the order was placed on July 20th. Our standard shipping timeframe is an estimated 2-8 business days. We have contacted the mail carriers regarding the missed scans in the tracking information. We are committed to providing timely service and are working diligently to ensure your order is shipped as soon as possible. A customer service representative has reached out to you via email to provide further assistance. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Paula
Jul 29, 2024
Easy to make an order and it was a good…
Easy to make an order and it was a good deal
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Maria
Jul 29, 2024
This is a knockoff not the real…
This is a knockoff not the real product. The viscosity and scent are not correct. I have used this serum daily for years, and buy from different vendors to take advantage of coupons. This is a lemon, not the real thing.
Response from eCosmetics.comJul 29, 2024
We are very sorry to hear that the product you ordered was unsatisfactory. Every product we sell is brand new, authentic, and guaranteed. We only source brand-new products made by the original manufacturer from our suppliers or from the manufacturers themselves. Rest assured that we also offer a 100% satisfaction guarantee. A customer care representative has contacted you regarding this. Our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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