Lisa W.
Waste of money paying to.expedite cause they don't
I wanted the perfume.before friday!! It was supposed to be a surprise for wife going into surgery friday!! So paying to expedite it os a waste of money!! Now it won't be here on time! So your company is a rip off. Most places have with 3 days when you pay extra. So your company sucks!!
Response from eCosmetics.comNov 12, 2024
Thank you for your feedback. We sincerely apologize for any inconvenience or frustration. Your package was shipped promptly on the first business day. Unfortunately, there was an unforeseen delay with the carrier. Rest assured that we refunded the expedited shipping fee for the order. Please let us know if you need further assistance. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.


