Briauna
Great customer service, packaging, and quality product!
First time customer and hadn't heard of the company. Was in the market for a hard to find scent and hoping to not bump into any shady sellers. Snooped around the internet and gave them a try. They were very responsive over email, I think my reply came within an hour of sending a question. The item was well packaged and arrived within reasonable time, everything about the product seemed legitimate. Probably going to continue to be a customer here, thank you ecosmetics!
Response from eCosmetics.comMay 6, 2025
Thank you for the 5 stars! We are so happy you had a positive experience, as we strive to provide excellent products and customer service. If you ever need assistance, please don’t hesitate to reach out to us. Our Customer Care Representatives are available via email, chat, or phone. Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.


