eCosmetics.comReviews of ecosmetics.com

Response from eCosmetics.comJun 11, 2025

We are very sorry to hear that you have not received your order and were not satisfied with the customer service you received. We want to assure you that customer satisfaction is our top priority. Your claim truly matters to us, and we would appreciate the opportunity to assist you further. Please contact us and confirm your order number so we can help you as soon as possible. Our customer care representatives are available Monday through Friday from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.

Response from eCosmetics.comJun 10, 2025

We appreciate you taking the time to leave us a review! We are so glad to hear you had a satisfactory experience with us.

Response from eCosmetics.comJun 10, 2025

Thank you so much for the 5-star review! We're so glad you're happy with your recent purchase. We look forward to serving you again soon!

Response from eCosmetics.comJun 10, 2025

Thank your feedback! We are so glad to hear you had a positive experience ordering with us! We look forward to serving you in the future!

Response from eCosmetics.comJun 10, 2025

Thank you so much for your 5-star review! We're happy you found the item you were looking for and could take advantage of the 25% discount. We send out various offers to help ensure you can apply a coupon that fits your order. Our intention is to invite feedback shortly after your order ships, giving you time to try the product and review it at your convenience. That said, we completely understand how receiving requests before your product arrives can be frustrating. Your feedback is valued and will be shared with our team. Please let us know if there is anything else we can do to improve your experience, as we greatly value your business. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.

Response from eCosmetics.comJun 10, 2025

We're happy to hear that you are satisfied with our products and service! We greatly appreciate your continued support and look forward to your next order with us.

Response from eCosmetics.comJun 10, 2025

Thank you so much for the 5-star review! We're thrilled to hear that you've found those hard-to-find items at great prices and that our customer support team was able to assist you promptly and helpfully. We truly appreciate your support and look forward to serving you again soon!

Response from eCosmetics.comJun 10, 2025

Thank you for the 5 stars. We are so happy that you received your order promptly, and that you loved the packaging. We look forward to serving you again!