Dana
It was easy to order my cologne
It was easy to order my cologne from this company. My only disappointment is the length of time it took to receive my cologne. I kept wondering if it was going to come, but it finally did! It was carefully packaged and arrived safely!
Response from eCosmetics.comAug 8, 2025
Thank you for the 4 stars! We are very happy that you had a smooth shopping experience and that your cologne arrived safely. Our standard shipping time frame as listed on our website is for you to receive your items in an estimated 2-8 business days. Your order was shipped the same day it was placed and an email with your detailed tracking information was sent to you. Your order arrived on the 8th business day; however, we sincerely apologize for the slight delay as unfortunately we are unable to control any unforeseen delays with the shipping carriers. We appreciate your feedback and look forward to your orders in the future. If you ever need assistance, please don’t hesitate to reach out to us. Our Customer Care Representatives are available via email, chat, or phone. Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.