eCosmetics.comLooking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Klandato
Had issues with the suggested address vs what i entered (it stripped suite) but they contacted me and fixed super fast!! Impressed with the response time
Response from eCosmetics.comJan 12, 2026
Thank you so much for the kind feedback! We’re glad we could catch the address issue quickly and get it resolved for you. Providing fast and accurate support is always our goal, and we truly appreciate you taking the time to share your experience.
Sabrina O.
First time ordering and will order again. Love the fast delivery and the low price.
Response from eCosmetics.comJan 12, 2026
Thank you so much for the amazing review and the 5 stars! We’re thrilled to hear this was your first time ordering and that you loved the fast delivery and great pricing. Your satisfaction means the world to us, and we truly appreciate your support. We can’t wait to serve you again on your next order!
Louis C.
I still have NOT received my order and NO ONE is returning my emails
Response from eCosmetics.comJan 11, 2026
Thank you for your feedback. We apologize that you were unable to locate our previous emails. Please rest assured your order has been shipped and is currently in transit. A customer care representative has reached out to you. Our customer care team is available to assist you Monday through Friday from 8:00 AM to 9:00 PM EST, and on weekends from 9:00 AM to 7:00 PM EST. You can also reach us by phone at 1-(800)-349-8192.
Alexandra L.
Fake perfum , do not but
Response from eCosmetics.comJan 11, 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and would like the opportunity to look into this further. We take product authenticity very seriously and stand behind the quality of all items we sell. A member of our Customer Care team has already reached out to you and has resolved this matter for you. We truly appreciate your patience and the opportunity to make things right. Should you need any further assistance, we’re available Monday through Friday from 8 a.m. to 11 p.m. EST, and on weekends from 9 a.m. to 9 p.m. EST.
Sarvpreet
I would have given 5 stars if the company can restock items fast and correct the prices of some of the products which are over priced in comparison to others ( for example chanel loose powder, tarte shape tape, etc) Recently they have revised there california tax policy and started charging taxes which were earlier not charged which made products more expensive as compared to earlier.. A good online store for beauty products with good discounts..
Response from eCosmetics.comJan 11, 2026
Thank you so much for your 4-star review! We appreciate your feedback and are glad you find value in our discounts. We acknowledge your concerns regarding restocking speed, pricing discrepancies, and the recent California tax policy change. As an online retailer, we are required by California law to collect sales tax once we reach a certain threshold of sales within the state (known as Economic Nexus). This is a legal requirement rather than a change in our pricing strategy. We are continuously working to ensure fair pricing. Your comments are valuable as we strive to enhance your shopping experience. If there’s anything else we can do to make your experience a 5-star one, please don’t hesitate to let us know. Our customer care team is here to assist you Monday through Friday, from 8:00 AM to 9:00 PM EST, and on weekends from 9:00 AM to 7:00 PM EST.
Jackie B.
They well very helpful the order was very well and they sent me a copy of the proof
Response from eCosmetics.comJan 11, 2026
We are happy to hear that you found our team helpful and that your order was well-handled. We appreciate you taking the time to leave us feedback.
Lisa C.
Showed up on time and as expected.
Response from eCosmetics.comJan 11, 2026
We're happy to hear that our service met your expectations. Thank you for your positive feedback and for taking the time to share!
Lorrie D.
The prices and the product's.
Response from eCosmetics.comJan 10, 2026
Thank you so much for the 5 stars! We’re glad to hear that you’re happy with our products and prices. We truly appreciate your feedback and look forward to serving you again soon!
