Eco Shield Pest ControlReviews of ecoshieldpest.com

It costs more than you expect and they want you to pay $400 to get out of the contract.

Absolutely stay away from them. They harass you and won’t let you cancel your service even if you don’t have a contract they keep trying to come.

Conned into a contract they didn't explain. Just crazy how this is still a business. 10/10 do not recommend and don't be fooled by John Sori. Plus, even after having the services completed, I had ants in my house for the first time. How bizarre.

Dishonest Company and Terrible Service If I could give this company a negative rating, I would do it without hesitation. They showed up at my house at an inconvenient time, right as I was leaving, to offer their services. They promised it would be a one-time payment service, but now they are charging me a $195 monthly fee. When I called to complain, they informed me that I had supposedly signed a two-year contract, and that if I wanted to cancel, I would have to pay an additional $180. Furthermore, the service was absolutely terrible and they didn’t even complete it. I feel like I have been scammed by a company that clearly has no scruples and takes advantage of consumers. I want to warn everyone to be careful with this company. Don’t be fooled by their false promises. What seems like a one-time, tempting offer could turn into an expensive headache.

Logan from ECO SHIELD came to my door selling the company service contract for pest control services. I explained to him that I am a renter and that I wasn't sure my landlord would allow me to use their service rather than one the homeowner chose. Logan told me that I could sign up that day taking advantage of their 'special' and cancel any time if my landlord didn't want to use their service. I received my first treatment and didn't see an improvement, but the technician explained that in order to see improvement (we had wasps), we would have to have at least two treatments to break the 'egg cycle'. We didn't schedule our second treatment, but a technician just showed up at my house one afternoon and proceeded to treat my yard. I explained to him that my landlord did not want to use their company because they have their own pest control company and told me I'd have to call the office to cancel the contract. THAT'S where the fun began!! I spoke with Frank, one of the company Customer Care Specialists, and explained that I needed to cancel my contract because my homeowner did not want to use their company for pest control. He gave me the run around for almost an hour and finally agreed to cancel my contract, but I would have to pay for that day's service (that I didn't authorize) in the amount of $208.09 and a cancellation fee of $211.00, and promptly emailed me a bill. I explained to him that Logan, my original salesperson told me that I could cancel AT ANY TIME without penalty, and Frank went on to tell me that I had signed a two-year contract, and the best he could do is postpone my services, so I wouldn't be charged (which made no sense). Since that day, I receive multiple daily phone calls and almost daily texts and emails reminding me that I have a balance due! Their sales tactics are predatory, and their salespeople aren't honest. Beware!

I am extremely disappointed with the service provided by EcoShield. Not only did they fail to adequately address our issues with slugs and wasps, but their customer service was also lacking. They refused to communicate effectively (the Seattle group actually told the call center person they won't talk to us), leaving us with unresolved issues and no support. Furthermore, they expected us to be available for an entire eight-hour window, which is unreasonable and disrespectful of our time. To make matters worse, they are now attempting to charge me $218 for canceling their underwhelming service. I strongly advise against using EcoShield based on this frustrating experience.

Came to my door and tried to sell me from a phone screen. I asked for paperwork and he showed me his little phone. I couldn’t read it from that but he got my email to send it to me, then my name, then wanted my phone number. He said they were going to be in the area tomorrow but the slots close so he could reserve one for me while I considered it and talked to my spouse, so he had me sign his phone for that. When I got in the house to read the email, it was a year contract that my signature went on in a few places, and all the bugs we talked about that I wanted to control were not in the written service agreement. What a scam. I signed the cancellation right away and sent it. Shady! Beware!

I’ve had them a little over a year. The first treatment was only outside but done well.. the carpenter bees left and no spiders!! The next several treatments were Quick, 5-10 min and 10 is pushing it!! Recently I’ve seen spiders so I called. They sent someone out the next day. A gentleman named Sean came and was AMAZING!! I assume did the job the way it’s supposed to be done because he did every thing listed on their website and way more than any other tech; sprays, granules, duster and left glue traps in case I ever needed them. He took his time and checked in with me to ask if there was anything else I needed. It should be like that EVERY appointment. Sean saved them a customer because I was on the fence for sure