Eco Shield Pest ControlReviews of ecoshieldpest.com

Complaint: Poor Service, Misleading Contracts, and Impossible Cancellation My experience with this company has been extremely frustrating. The service was subpar—something I could’ve done myself with a spray from the hardware store. They barely did the minimum, and even that was done poorly. Canceling was a nightmare. I was told up front that I could cancel anytime, but when I tried, they hit me with unexpected fees. I had to speak with multiple agents who kept trying to manipulate me into continuing the service, even though I clearly stated I wanted to cancel. It felt like a deliberate attempt to wear me down. Worst of all, I never knowingly agreed to a long-term contract, yet somehow I was locked into one. I was told that I could cancel but not that I would be charged $150 to do so. Don’t trust what you’re told—read every bit of fine print. I feel completely misled. Don’t let them fool you like they fooled me.

AVOID THIS COMPANY! Definitely regretting my decision to sign a contract with them. When signing up the sales rep said it's a 1 year contract with quarterly treatments. 4 quarters in a year, simple math. After 3 treatments I called in September 2024 to cancel and the account. They said I still owed 2 more treatments unless I wanted to pay a cancellation fee. 2 treatments later I called to cancel and they're claiming I'm still required to do one more treatment. They are thieves plain and simple. I'll be filing a formal complaint with the BBB.

Please look at the Trust Pilot reviews, BBB complaints, and the Facebook and Yelp reviews as well before dealing with EcoShield. Be informed. A very young man approached us in our front yard trying to sell EcoShield pest control. He was nice, but in an annoying, pushy manner. He used the same fake marketing ploy others have experienced of how they service everyone in this area and can offer a discount. We needed some work done, so I figured I'd give them a shot. Told him I did not want to be locked into anything. He said no, we'd never do that. Come to find out, when signing their iPad that you can't even see outside in the sun or much less read the very small print, you are signing a 2-year contract with a $189+ penalty if you cancel, and they have you signing away your right to cancel within the 3 days that the FTC allows by law due to an "immediate need for services." Very, very shady sales tactics where they lie through their teeth just to get you to sign and do all they can to distract you from actually understanding their ridiculous contract. Fortunately, I escaped in time, but please be vigilant when these shady salesman from EcoShield approach you. Don't fall for their nonsense. Also, another pest control company we now have, Petti Pest Control, is HALF the cost and they are offering MORE services with no contracts and free cancellation. Petti Pest Control is absolutely exceptional!! Go with them! ***Update on 7/27/23 - EcoShield salesman returns AGAIN (different one) despite a no soliciting sign posted right next to the door they knocked on. These people are so annoying! ***Update on 8/28/23 - EcoShield salesman returns AGAIN (different one) today TWO different times despite a no soliciting sign posted right next to the door they knocked on (multiple times for several minutes), AND despite my calling them on 7/27/23 telling them my address and NOT to ever come back. Well, here we are! I told the same to the salesman today at the door and he just left with an arrogant grin on his face. ***Update on 5/23/25 - EcoShield salesman returns again to discuss this bad review, and once again ignores the no soliciting sign. My wife talked with him, and he was extremely pushy (borderline harassment) on why we did not choose to do business with EcoShield. We were NEVER a customer, and EcoShield was told countless times nearly TWO YEARS ago to never visit this property again, and here they are asking why we gave them a bad review back in June of 2023. These people are scum!!!

Two young men came to my home a week apart. Of course they're doing work in the neighborhood. They were polite but pushy, How many times can you say you're not interested. They finally saw I wasnt bending and from the reviews I read Im glad didnt. Ill spray my own house. Hope they got the message. If they come back again I will call the police. They tried to get in my house.

Do not use this business for anything. The customer service is absolutely terrible and you will never speak with anyone local or most likely even in our country no matter how many times you call. If you send an email it will be 100% ignored. I was not shown by the technician and the inspector both on separate occasions. If I could leave negative stars I would do so. This has been a terrible experience

I don’t recommend the hassle, also not pet friendly as they claim. My dogs got sick after every service. Constantly having them come back to re-service between paid services. Customer service is horrible.

I have no clue what their service is like, but if their sales tactics are any indication, BEWARE! Today, a salesman names Riggs Billingsley from EcoShield came to my house while I was out of town. My wife was home dealing with our sick son who had been throwing up all day and was exhausted. The salesman was pushy and aggressive. We already have a pest control service, but she listened to his sales pitch anyway. At the end he told her to just enter her contact info and sign on the form and he'll have the more information about the service sent to her and that technicians will come the next day. She filled in her info to wrap things up, but said said no to service. She told him we didn't agree to anything and that she'd have to talk with me about it. After he leaves she gets emails that an appointment is scheduled for the next day and a signed contract for service for many hundreds of dollars. She didn't agree to any of it. He lied to her and tricked her. She called me distraught about the situation. She was upset because she was so exhausted dealing we our sick son that she we scammed by this guy. So I called the number, which of course went to an Indian call center. After half an hour of infuriating back and forth that required a 3 way call with my upset wife, we finally got the service and contract canceled. I've already filed a complaint with the Better Business Bureau. These people are clearly crooks. Stay far away!

Services not as described DO NOT USE THIS COMPANY. They are a scam company. Salesman describes it as a 'premium' solution. But the tech comes through and leaves globs of repellent everywhere he sprayed, no attention to detail, didn't do all the assigned work. Terrible.