Demian Y.
stay away
stay away, they'll hold you hostage before letting you cancel. the most incompetent and frustrating customer support ive ever had the misfortune of speaking to.
Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Demian Y.
stay away, they'll hold you hostage before letting you cancel. the most incompetent and frustrating customer support ive ever had the misfortune of speaking to.
Galit
The most terrible experience ever. I agreed to first treatment and was promised by the agent that I'm not signing a contract. However, after the first treatment I was told, I am committed to 3 treatments and the only way to stop the contract is to pay $250 fee. After the 3 treatments I asked to stop and then I was told that I'm actually committed to 5 treatments. In addition, they schedule appointments without any coordination just sending a message I need to be home. Rescheduling is a pain and they rarely show up when they schedule. The last 2 times I took time off work to be home, and they didn’t show up. They claim that every treatment takes 20-30min, but based on my home camera the technician was here less than 4 minutes. It is such a scam! The phone representatives are extremely unhelpful. Just saying sorry and repeat my name. I can’t wait to be detached from this unprofessional company, since this has been an extremely frustrating experience. Stay away!!
Nicholas P.
Ditto what everyone else said. Clueless people with broken promises. No shows and shows when not scheduled. Call center BS when you want to cancel and threaten termination fees. I told them you do not have permission to charge my card or I will dispute and sue them. Got an email 5 minutes later saying they gave me the courtesy of not charging me. Clowns!
Barbara D.
Good Afternoon on Monday 2/2/26 Amari from Ecoshield came by to do pest control She was very thorough and gave me pointers on how to keep my home free from pests.She braved the cold and did a great job. I appreciate it . Thank you
Chris H.
This company has a high pressure sells team. The work that is completed could be done by home owner with over the counter supplies from any hardware store. They lock you in and then have a $250 cancelation fee. Don’t get involved with this company.
Antoine O.
I've been dealing with this company for over a year. They lock you in with an early cancelation contract and then proceed to provide subpar service. They had to come multiple times because the first treatments didn't work. And the last straw was that they charged me for a service that they never provided.
Bruce K.
Ecoshield Pest Control scams customers into a fraudulent scheme where they enroll you into a 24 month contract without your consent. They then charge an early termination fee of $250 if you call and complain. Their customer service is absolutely horrendous. Recommended steering clear of scammers like this company!
Lee Ann W.
I had gofers. Brad came out and did a home inspection. He went over what he found and I appreciate so much his attention to my home and my welfare. I found him knowledgeable and forthright. The very next day I had a crew under Dustin and they did a fabulous job. Thomas took care of my gofer problem. I am so happy with my service. The young men were courteous and knew what they were doing. They all completed my service efficiently and in a timely manner. I have been using EchoShield Pest Control on an annual contract for about eight years I would highly recommend them to family and friends.