Eco Shield’s Home Pest Control Protection Plan combines the most innovative methods and the safest products to drive pests out and keep them out for good! At Eco Shield, we understand: It’s good to be bug free.
Eco Shield Pest Control (ecoshieldpest.com) has 675 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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James K.
No expert advice, no help for what I can do while I wait two days until Eco Shield arrives. Plus I was given the wrong advice for what I needed. They just kept trying to force cookie cutter answers down my throat. Then pretended to give me an expert on my third attempt. I can wait for the real expert, but that was not an option. I have always given this company 5 star reviews in the past. Sorry to be so negative.
Barbara M.
Ethan was the young man who performed the service, which was a thorough home inspection to discover any pest activity. He was friendly and cleaned up without request slight fallout from the attic following inspection. I am on the treatment plan and have not noticed any more spider activity in the basement. So far I am perfectly happy with the service.
Anon
SCAM!! They go after people with Alzheimer’s. They tried to get a $22,000+ contract on top of the deal they already had my father-in-law sign. They knew he couldn’t remember and kept calling and showing up anyway trying to get him to sign new documents. Disgusting, immoral behavior. They aren’t even doing any pest control, just taking money from someone who’s already suffering. They’re relentless and cruel. AFTER they were fired, they called him again, and if I wasn’t standing right there, he was ready to sign.
Jamie J.
I want to start with the good; every agent we had with our local office was amazing, thorough and lovely and great with the pets. And the bi-monthly pest service itself seemed to work perfectly. It was NOT worth the 6-months long ordeal I went through dealing with their customer care team and billing. We agreed to have them do an exclusion service and an insulation service last fall, since we trusted them. It was expensive, so we secured financing. Upon the exclusion service being initially completed, we were told to hold on releasing the financing funds until insulation was also complete. And that's where things turned into a mess. For the next few months, agents kept finding signs of pest life in our house post-exclusion, fixing holes/other areas, and then coming back every other week. The insulation service kept getting pushed until no signs of life were found (this was genuinely fine with us, we really appreciated the thoroughness), and financing expired. And so even after being assured MULTIPLE times by customer service that there would be notes in our file about the balance not being due, they sent our balance to a collections agency. I called EcoShield very upset, and they apologized and said it would be taken care of. And then I didn't hear from them again for 2 months, so I called...and was told our account was shut down for non-payment. They apologized and reinstated it, but at that point said we had 0 balance since the balance was with collections. I called the collections agency and they said they had no balance due for me. At this point, I was reasonably sure that I could have just...not paid anyone and never been caught, but we weren't trying to evade payment or deal with this years down the line, so I did the responsible thing. I called EcoShield again (this was hours of calls over months) and was told I had no balance, but this time I asked to be transferred to accounts receivable, where they demanded to know if I was ready to pay my balance. In the midst of all this over the months, I emailed their customer care email twice and got no reply ever. We ended up settling the debt outright-but we are never using this company for a single service again. I've never been so frustrated with a service before in my life.
Kaiti
If I could give one star I would. Was told I could delay service in winter and when I did my account got canceled and sent to collections after I repeatedly said I never canceled the service. They said I had to pay it anyways. No real difference in when they came anyways. Would never waste my time with them if I could go back in time. Absolutely horrible customer service. Could not say enough bad things about them.
Laura Z.
Horrible company do not use they told us verbally we could cancel after a year yet (our bad) the contracts all state a 24 month service agreement. we had to pay 250 plus tax to get out of our agreement. This is a predatory company if I could I would rate it negative stars
LFlake
I would rate them no stars if an option & don't trust their current rating. Know that they will leave a contact us reply to any negative reviews, but this is already after having wasted thousands with them & them proving time and time again to be ineffective and inept in their field. Too little, too late. For some background, I decided to give them a chance after a skilled sales guy, Luke Vogrin, came by my house. That is the nicest thing I can say about them. My experience was abysmal from there on. Terrible communication, hard to contact & was near impossible to cancel service. Paid them $3400 for rodent control & had to pay Research Pest control to redo the job since they left so many openings, etc. This business is careless and a thorn in the side. I hope to spare anyone else the grief I experienced having to deal with them
customer
By far one of the worst corporate custom services. There is a reason why every yelp review for all their locations are 2 stars. Avoid them. They got my termination fee and I hope it was worth the $275.
