Eco Shield Pest ControlReviews of ecoshieldpest.com

Do not, under any circumstances use this company. They misled us about the services we needed and then refused to refund us for the services we didn't need to begin with. They never produced evidence showing why they recommended certain services. The services we did want never worked - we still has mosquitoes and we still had ants. We had them come out multiple times and it never got better. You are better off getting your own ant traps and save your money and frustration. They are all shady and their customer service is absolutely embarrassing. The worst of the worst possible experience. DO NOT USE UNDER ANY CIRCUMSTANCE!!!!!!!

I repeatedly told the salesman, who continuously showed up to my house, that I wasn't interested because I already have a service. When I finally closed the door on him he called me a b*tch as he walked away. Absolutely not a company I would want to do service with.

Hey neighbors, especially my fellow ladies here in Pennsylvania keeping an eye on things while the kids are at school or the hubby’s at work—I wanted to give you all a heads-up because it’s that time of year again when the Ecoshield Pest Solutions sales reps start pounding on doors across our neighborhoods, pushing their “essential” pest control services.  As a mom and homeowner who’s seen way too many stories from friends and folks online, I’m begging you to think twice (or just say no) before opening that door. These guys have had their solicitor permits straight-up revoked in townships like Upper Chichester, West Caln, Edgmont, and Ridley after a flood of complaints—meaning they’re knocking without the proper local documentation, which isn’t just annoying; it’s a real safety hazard for families, especially when it’s just you or the kids home alone with strangers who won’t take “no” for an answer. The reps can get rude and super pressuring, turning a simple “maybe later” into a high-pressure sales pitch that feels downright concerning, and they’ve been known to target elderly folks, widows, or anyone whose spouse isn’t around, swindling them into signing up on the spot. There are dozens of BBB complaints (dozens upon dozens in the Philly area and nationwide) and even ongoing or past class-action lawsuits accusing them of deceptive door-to-door tactics, misleading contracts, and hidden cancellation fees.  Their services are wildly overpriced compared to what you actually get, and don’t let them call it a simple “service agreement”—it’s a binding multi-year contract full of fine-print traps with hidden fees and extra charges that sneak in unless you read every single line (which they rush you through on an iPad). Trying to cancel? Good luck—they don’t honor easy outs, and you’ll pay an arm and a leg in steep termination fees (often $150–$250 or more) just to get free, even if the sprays didn’t work and your pest problems came right back. And here’s something else that really gets me: don’t be fooled by their shiny Google reviews that make them look like a 5-star company with tens of thousands of glowing five-star ratings—those are fake and paid-for reviews that pump up their score artificially while the real customer experiences on Yelp, Trustpilot, BBB, and Reddit paint a completely different (and much darker) picture of scams, broken promises, and poor service.  That’s why it’s so important to look into sources more and dive deeper into the backend of how crooked this company really is—it goes way deeper than what shows up on a quick Google search, with consistent patterns of complaints across independent platforms that their own website conveniently buries. They’ll sweet-talk you about how their products are “organic, naturally derived, and totally safe for kids and pets,” but that’s completely false—the treatments rely on chemical pesticides (like fipronil, bifenthrin, and pyrethroids listed in their own product sheets) that are toxic to birds, fish, certain plants, smaller dogs, kids, and especially elderly folks or anyone with respiratory or immune issues. These aren’t harmless “green” sprays; many are known to pose health risks, including potential links to cancer with repeated exposure, and they absolutely should not be applied around homes where vulnerable people live. You’re honestly better off skipping Ecoshield entirely and going with a solid company like Terminix, which does the exact same pest control work but on a simple, cheap month-to-month basis with no long-term contract—you can cancel anytime without drama or big fees. (Their reps will straight-up lie and claim Terminix doesn’t offer the same services, but they do, and without the lock-in trap.) Or even better, just handle it yourself with store-bought treatments or a local non-MLM exterminator—plenty of us have had great results without the hassle or the risk. Stay safe out there, lock your doors if they show up unpermitted, do your homework beyond the glossy Google facade, and spread the word so our community doesn’t keep falling for this!

Very poor experience with EcoShield Pest Solutions. I paid upfront for exclusion service and trap monitoring, but after initial visits the service essentially stopped. No one checked the traps initially for over 2 months, came for a curtesy look then again, no show for over three months, despite this being part of the agreement. As a result, I now have dead mice left in traps that were never serviced, and the original problem is still ongoing with animals accessing the attic. Multiple attempts to resolve this and request a refund have gone nowhere. Communication has been inconsistent, and appointments were scheduled without actually addressing the issue. Overall, I paid for a service that was not delivered. Would not recommend.

I had a very poor experience with EcoShield Pest Solutions and would not recommend them. I was told at signup that the service plan included 4 treatments. I received and have receipts for services in: June 2025 July 2025 October 2025 January 2026 The January service was especially frustrating—I specifically requested that it be postponed due to over a foot of snow on the ground, but the service was performed anyway, raising serious concerns about effectiveness. After canceling, I was told I only completed “2 out of 5 services” and was charged a $250 early termination fee. This directly contradicts both my records and what I was told when I signed up. At best, this is disorganized and misleading. At worst, it feels like an attempt to justify fees with inaccurate information. I’ve requested a copy of the signed agreement and full service records and am currently disputing the charge. I would strongly encourage others to: Get everything in writing upfront Keep detailed records of all services Carefully review any contract terms before agreeing

Jacob is the best Rep! He provided a solution to a problem that we didn’t even know we had!

Had a great experience with EcoShield, especially working with Jacob. He was incredibly knowledgeable and took the time to walk me through everything without ever feeling pushy or salesy. I really appreciated his approach, he focused on educating and guiding rather than selling, which made a big difference. He even identified an issue we didn’t know we had and provided a practical, cost-effective solution. Highly recommend Jacob and the EcoShield team! Anyone concerned about a contract is uneducated on home services. Jacob is out bug guy for life!

The technicians are kind and good at treating our property. Unfortunately, the rates are high and then when you get a form to review the techs, they prompt you to leave a tip on top of the high service fees. When I called to cancel my service after my contract was up, the representative offered me a permanent 40% discount on future services. I would have appreciated a lower price from the beginning. I don't recommend their service.