ebooktripReviews of ebooktrip.com

Great customer service, really helpful in all aspects.

Worst travel company ever. Avoid at all costs. Rude, inefficient, bad costumer service. They charge you for things that they don’t provide. They are one hair away from being a total scam.

They are scammers, I booked a ticket and after 24 hours (which is the time for free cancellation) they send an email that ticket is on hold, then when you call them they make you wait till last minute to charge extra $300 to confirm the tickets. Only option for me was to report to my credit card company, cancel the credit card and book through another travel agent.

Pretended to have the lowest fare for the flights I needed. Called the next day claiming to need additional $300 and blamed the airline. Shady business. Stay away.

Beware! This company uses deceitful business practices. They advertise a lower price and then contact you saying your credit card was not authenticated. When you call it was not a problem with the credit card at all it's the company trying to sell you a ticket for a significantly higher price. Poor business practices.

Scam website. As many have mentioned before, they will call you after purchase requesting that you "send additional documents" in order to confirm the booking. They will then increase the price and blame the airline on the price increase. They will also add a fee for their "customer service" which no other website or airline does for simply RECEIVING a call. If you attempt to get a refund, they will charge you between $20-400 USD. Furthermore, simply contacting them is almost impossible. They will delay their reply in order to be able to charge you more if you decide to cancel or change your trip. My recommendation, go to their website and read the fineprint in their refund/additional fees document. They attempted to charge me more for a refund than what was stated in their terms of service, $50 USD more to be exact.

Tom went out of his way to correct a reservation and included a supervisor to help provide a lower price.

Big scam, stay away!!!