customer
Be flexible
Quick and also good at making any alterations if needed

eBookTrip offers Flight booking, cheap air tickets of international & domestic airlines. Get best travel deals for air tickets. Find guaranteed lowest airfares for all flights.
ebooktrip (ebooktrip.com) has 402 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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customer
Quick and also good at making any alterations if needed
Jennifer R.
He was really good and helped me because I was upset at first at my original price was 138 and it went up to $190 but I guess that’s better than paying more at a later date so he did a good job make sure he gets a raise
Andrea
Brandon went above and beyond trying to help me with the tickets and correcting the error I made. He was pleasant to work with.
customer W.
Bad customer service and terrible communication!! You can’t get any cancellation fee if you cancel the ticket. I will never book through them again!! Very disappointing.
Response from ebooktripDec 4, 2023
Dear Ms Wiwitted, we are sorry to hear about your negative experience, and appreciate you taking the time to share your concerns. We sincerely apologize for the inconvenience caused to you and will ensure that we meet your expectations of quality and service. With regards to your query in particular, the special fare you booked does not allow any cancellations and / or refunds, whether in part or in full, under any circumstances. It is possible to change your reservation by paying a change penalty and the applicable fare difference but the airline does not allow for a refund and the same was duly notified to you in one of your interactions with our staff over the phone.
ricky S.
The agent helped me with a discount after the app quoted me a price that was bot available.
customerJames M.
The customer service agent was very patient with me and she was well versed on the services provided.
customer
Katherine (1033) was wonderful. She explained everything very clearly and always let me know what was going on. We got the problem fixed in about 15 minutes!
Lynda G.
Jenny At extension 1019. was amazing. I especially loved her ability to work with me in a patient and kind way. She was extremely patient and understanding.