Audrey C.
Shipment awesome but tangle like crazy
I really enjoy the shipment duration and the way the hair was packed. But, after 2 days the hair tangled like crazy. When I put the hair it was like butter. But now it tangling like crazy. I used it all the way possible (crochet braids with and without leave out, twist, passions twist, and braids). For now all braid up is my best option to not ruin the hair. To me it's a little too expensive for the use I'm doing. But the company is awesome and I might try a less "coarse" hair to avoid tangles.
Response from Eayon HairNov 24, 2025
We sincerely appreciate you sharing your detailed experience with us. Thank you for your kind words about our shipping and packaging—we're glad that aspect met your expectations. At the same time, we are genuinely sorry to hear that the hair began tangling significantly after just a few days of use, despite your efforts to try different styling methods. We understand how frustrating that can be, especially given the investment you've made.Your feedback is incredibly valuable, and we will definitely share it with our quality control team. You make an excellent point about trying a less coarse texture—**Deep Wave, Body Wave, or Loose Wave** are generally much easier to maintain and far less prone to tangling, as they have a smoother cuticle alignment.We are grateful for your willingness to consider giving us another chance and are committed to helping you find a texture that works beautifully for you. If you'd like personalized recommendations or further assistance, please don't hesitate to reach out via private message.