Shameless Snacks Reviews | Read Customer Reviews of eatshameless.com

Shameless Snacks Reviews | Read Customer Reviews of eatshameless.com

Shameless Snacks reviews

798 approved reviews, newest moderated first

Tami
Mar 2, 2026
Yummy Product Terrible Customer Service
The products are fabulous. The customer service is terrible. I guess I signed up for a subscription, which isn't what I mean to do when I ordered 20 bags!! When they sent me a notice saying my next shipment was coming, I tried to pause my subscription. They said I could do it on the portal. I could NOT figure out how to do it so I contacted customer service two times for them to help me. NO response until the next week and AFTER my next shipment was already sent.
Response from Shameless SnacksMar 3, 2026
Thank you for your feedback. We’re sorry if our Customer Service team was unable to assist you in a timely manner. We'd love to look up your account and assist you. Unfortunately, we were unable to locate an account using the name provided in this review. We offer a 30-day satisfaction guarantee to ensure our customers are fully protected, even if we weren’t able to respond quickly. Please visit our website, click the Live Chat button, and ask for Watson who will make sure all of your issues are resolved.
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Denise E.
Mar 1, 2026
Buyer beware
Pain in the butt to deal with this company! Worst customer service. Slowest shipping. Placed a large order. Didn't receive a shipping date. Tried to cancel. Wouldn't cancel. And now almost 2 weeks later and no order received to date!
Response from Shameless SnacksMar 2, 2026
hank you for your feedback. Our Customer Service team works diligently to respond to all inquiries as quickly as possible. We do see you've been in contact with Customer Service back and forth over the past two weeks. According to the latest tracking update, your order is currently scheduled for delivery on March 3. If you have any additional questions, the fastest way to reach our team is through the Live Chat link on our website, available Monday–Friday, 8AM–5PM PT. We’re always happy to help.
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William P.
Mar 1, 2026
I think the snacks are good but my…
I think the snacks are good but my problem is cancellation and shipping. I have tried to cancel and unsubscribe but to no avail. Please help
Response from Shameless SnacksMar 2, 2026
Thank you for your feedback. We’re sorry to hear you’re experiencing difficulty cancelling your subscription. At this time, we’re unable to locate an account using the name provided in this review. For the fastest support, please visit our website and click on the Live Chat button, available Monday–Friday, 8AM–5PM PT. You can also manage your subscription directly on our website by clicking the “Manage Subscription” link at the bottom of the homepage, where you can pause or cancel at your convenience. We’re here and ready to assist you.
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Maria
Feb 27, 2026
Still waiting
Placed a fairly large order on February 6th and I'm still waiting for it on February 27th. Customer service told me it was just taking a while. When I asked about my order a second time, no response. The product tastes good, but shipping is an issue. Pay more at Amazon and Target if you want it quickly or at all.
Response from Shameless SnacksFeb 27, 2026
Thank you for your feedback. If you can, please visit our website and click on the Live Chat button any time M-F 8AM-5PM and ask for Watson. We'd like to help you with your order but we are not able to find an account using the name on this review. We stand ready to assist you!
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David C.
Feb 27, 2026
Absolutely complete and utter rip off…
Absolutely complete and utter rip off company. I bought a 1 time order and they signed me up for a reoccurring subscription service, this is totally illegal. Not only that it's impossible to cancel the subscription online. I will be contacting my attorney next.
Response from Shameless SnacksFeb 27, 2026
Thank you so much for your feedback! We’re sorry for any confusion with your account. We’ve sent you a detailed summary of your orders, processed your full refund, and confirmed that your subscription has been cancelled. If you have any questions or need help with anything else, we’re happy to assist!
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Dylan
Feb 27, 2026
Unsafe product, worse customer service
Edit in response to their reply: There is no way the effects of the gummies within the hour was a "temporary stomach discomfort". I was already taking fiber, and substituted with these gummies since they already had so much fiber. The 30% was in reference to the fact they will charge a $9.95 "refund processing fee" no matter what. My original order was $29.90, they only refunded me $19.95 because of this mysterious fee. $19.95/$29.90 is only a 66.7% discount so they kept 33.3% of my original payment. Original Review: Their gummies gave me the runs and were absolutely not safe to eat. This company (Shameless Snacks) will also charge you a return processing fee that was 30% of my order cost even if they just give you a refund and don't actually want the products back. Terrible and dishonest business practices.
Response from Shameless SnacksFeb 27, 2026
Thank you for your honest feedback. Please know that the high fiber content in the gummies can sometimes cause temporary stomach discomfort until the body adjusts. Rest assured, the gummies are safe to eat. Although we weren’t able to locate your order using the name on this review, please know that our 30% offer was a retention promotion. We absolutely process refunds. If you visit our website and use the live chat, ask for Watson anytime M-F 8AM-5PM PT, we’ll make sure any issues are resolved immediately.
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Nathan K.
Feb 27, 2026
They have sent me three deliveries in…
They have sent me three deliveries in one month and there is no way on their website to adjust my subscription! None of their links work, their chat doesn't reply, and they don't respond to emails. You call and have to leave a message that they don't respond to. The product is great, but the company sucks! I'll skip on the product if the customer service isn't there. I've already told friends who were interested not to bother and will continue to do so.
Response from Shameless SnacksFeb 27, 2026
We’re very sorry for your experience and any frustration this has caused. We do see multiple messages from yesterday and sincerely apologize for the delayed response. Our team has now replied to your inquiries and is ready to assist you with managing your subscription. We truly appreciate the opportunity to resolve any outstanding concerns and again apologize for the delay.
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Bob D.
Feb 26, 2026
This company Shameless Snacks is shady at best
This company is shady at best. I placed an order on February 14th. I recently received it, but it was only about half of what I had ordered. I tried sending emails with no response. The phone number just comes back as busy. I advise people to STAY AWAY from this site. Now I need to keep an eye out for my credit card to make sure they do not keep charging me every month.
Response from Shameless SnacksFeb 27, 2026
We’re very sorry for your experience and any frustration this has caused. If you call and all agents are assisting other customers, please leave a voicemail so we can return your call as soon as possible. At this time, we’re unable to locate an account under the name used in the review. It’s likely that your order was split into two separate deliveries. To better assist you, please start a live chat with us at www.eatshameless.com anytime M-F 8AM-5PM PT so we can locate your account. Once we find it, we can confirm whether there is an active subscription and review your order details right away. We look forward to resolving this for you.
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