Shameless SnacksReviews of eatshameless.com

I really enjoy these gummy’s a lot. But the company has a lot of issues getting back to people and the customer service department needs an upgrade. You are a business you’re selling a product. You need to answer questions to your clients and customers to assure that they’re getting a good product and satisfactory. Customer service is a step one to this process. I’m a business marketing major and you guys are doing everything wrong. You would sell more product if you had a better system. Unfortunately I will not be purchasing anymore because it is frustrating to cancel a subscription or even to get in touch with someone about a concern or a unsatisfactory complaint but no one wants to reach out and learn more about that how to be better it’s really too bad.

I had a horrible experience shopping with Shameless Snacks! I purchased online and checked out normally and after it queued other products that it thought you may like. When I clicked one to see if I may be, it just went to the next queued item. I did not realize it was generating another transaction work $96. When I realized I immediately called the customer service line and sent an email, this was months ago and I still have not received a response to those inquiries. I was sent an auto response basically stating if you reach out a second time your inquiry would be deprioritized and sent to the back of the line. I gave it a few days and when I didn't receive a response I disputed the second charge. I finally received a response (form another company called BUG MD) to the dispute basically threatening to fight it and they would only give me the refund if I withdrew the dispute. When I did, they refunded all but $25. When I reached out again and they said they received a dispute charge and were charging it back to me. Luckily my banked assisted with fighting it again but I almost lost the dispute because they lied to the bank and said they sent me the product and provided them with a fraudulent tracking number. They refunded another $19 and I just gave up on the last $6. I would never work with them EVER again. Oddly enough I saw they were at target and tried them that way. The candy itself taste pretty good, I didn't notice a change in digestion other then some gas...but the experience I had buying online would not allow me to support this company in any way.

I tried their variety pack of "sour gummy candy" and it was very refreshing to try candy that actually tastes like fruit. Even better, the ingredients aren't terribly bad for you. The only thing I think they could do better is quality control because some of the pieces are too hard, too chewy, and difficult to eat while most are a perfect soft and gummy consistency. Thank you :)

BEWARE! I only did a one time purchase and they AUTOMATICALLY signed me up for a subscription. I MADE SURE TO CLICK THE ONE TIME PURCHASE BOX. There are other brands that have similar products that you can buy in store. Avoid this brand.

Me & My kids can eat some wonderful snacks that the ingredients on the back & front are actually real & trustworthy!! They are freaking delicious better than sour patch kids or any other gummy product! We love love love shameless snacks because they truly are shameless & with my kids being athletes it’s a wonderful surprise & treat to give them after practices!! We love yall at shameless snacks thank you!! CT born & raised!

The Attorney General should be apprised of Shameless's business practices. It is virtually impossible to cancel a subscription by using their website. Total shady *AND* if you choose to return your (unwanted) order, they not only charge you the return postage, but have the gall to tack on an additional $9.95 return fee! The product is ok, but I would NEVER purchase from them again because of their business practices... They truly are Shameless -- and not in a good way.

My boyfriend Eric Leidinger put in an order for a product we actually would have probably bought again and often. But the hidden subscription sending an abhorrent number of candy bags to our door at an almost comical frequency. Charging him over a hundred dollars when he tried to get just one bag. He tried to cancel and tried to contact customer service but surprise no answer. This is predatory DO NOT BUY

While I think the snacks are okay, trying to cancel the subscription was a nightmare. About 10-15 emails and my order was still shipped after plenty of notice. I was told it couldn't be returned. Even thought he shipping was clearly their fault. I also plan on letting the Better Business Bureau know about their tactics. Edit: Last order #SS230010 because they can't "find my name"...more nonsense.