Eat CleanReviews of eatcleantogo.com

This was my first time using a premade meal service and I was caustiously optimistic. Eat Clean has been great! The food arrives each week well packaged and each meal is clearly described with all ingredients. The heating time is minimal in the microwave and it's so convenient. I have had over 15 different meals and all of them have been really tasty. I really like that you can order the type of meals you prefer according to your dietary needs. I would not hesitate to recommend Eat Clean to anyone searching for a meal service.

Extremely bad customer service, multiple cases of missing meals, ignores picks on website and blames customer. NOT coming bad.

Their customer service dropped the call. Very unprofessional.

I was charged for two orders three days apart.This was July 3rd and 7th. I have talked to someone there 3 times and was promised refund but never got one. I had to send copy of bank statement and I did with still no results. Crooks,Scammers,Thieves and Liars!!!

If I could give zero stars I would. This is the worst food I’ve ever had. The customer service was even worse. I canceled my service and still got charged. I called customer service and the rude individual on the phone refused to cancel my subscription.

If I could rate 0 stars, I would.. Steer clear of this meal prep company. They are extremely unorganized, lack proper management/leadership, and it's a constant issue back to back with their deliveries and meals. I would like to say it is pretty basic and logical to package together a different kinds of meals selected by the customer in order to change things up during the week and provide variety.. its not so common sense for eat clean, for weeks we recieved 3 and 4 or more of the same exact meal in the same delivery... did we not pay for multiple meals we selected?? seems to be a reflection of the poor management of whoever is dealing with meal deliveries. Another issue, every single week, the drivers hired by this company are calling us, unable to get to the neighborhood and/or unable to enter the gate... the instructions have been in our profile since the FIRST DAY. The address and gate code with clear instructions are there for all to see but time and time again its an issue. Not to mention, when the drivers do call they dont even speak english making the phone calls last up to 30 minutes on some occasions just trying to explain how to get to the correct neighborhood. GET IT TOGETHER EAT CLEAN.. hire english speaking drivers who know how to read instructions and use a GPS its not that hard. Another issue, these people like to email last minute the night of the delivery past 9pm that the meals will not arrive until past 10pm... what kind of delivery time is this?? people are expecting their meals in the day NOT AT 11PM AT NIGHT when everyone is sleeping. This has happened to us multiple times and the meals sit overnight in the heat and humidity of florida and go to waste. That's food wasted on you eat clean.. The meals are nothing special, lacking quality and flavor, the customer service and management is well below average (putting it nicely), and the drivers are ignorant and underqualified individuals for such an easy job. We've canceled our subscription happily and have opted for a better meal prep company.

Literally the worst meal prep company I’ve worked with. I’ve worked with several and this company has horrible execution. They can follow 0 directions , they have 0 customer support that is responsive and does what they say will happen. I’ve owned a business for the last 7 years I understand how it can be trying to please everyone… with that being said I’m the last to go out of my way to write a review. I pay for meals for my father who depends on this to eat during the week. Over the last 2 weeks they delivered the food at 10pm and left out over night so can no longer eat, I’ve had to sit on the phone for 45 mins with 2 people who can’t speak English to try and get them to the address because they were at the wrong one with my dads meals thinking they were at the right place which they they proceeded to fight amongst one another on the call while I’m trying to guide them. This is just a couple of the embarrassing things I’ve had to deal with on their behalf of service. Again I’m a business owner , for me to sit on a call for 45 mins is extremely expensive.

I've tried companies similar to this and not been very impressed. However, this food is amazing. I have to be on low sodium and most of the options are! So far all but one has been delicious.