EasyTotReviews of easytot.com

EasyTot had absolutely amazing customer service! I had mistyped a number in my address and they quickly reached out to the distributer to have it corrected and sent my way. They had amazing and kind communication, I will certainly be ordering from them again! :)

Easy to order and doll was beautiful!

The rompers are absolutely adorable and the shipping was so incredibly fast that we had it here by the baby shower. I had already figured I would be giving the rompers to my friend late, but to my surprise, the rompers made it in time for the shower! Great customer service!

Good service product exactly as advertised

***Not easy to deal with or get in contact with!!!*** Don't order from this company. I ordered the stepping stones, I got a notification that my item was delivered. I did not receive items. I had emailed, called & texted the number provided did not hear back from one person in over a week. Finally I reached out again & heard back from someone over a week of crickets. There “ company “ then wanted me to deal with their third party shipping & handling services or call USPS & track the item.

I made my first purchase when EasyTot came up when I searched for a gift for our daughter and son in law after the birth of our first grandchild. In my excitement I put the wrong shipping address and reached out to customer service to inquire about changing it on an express ship order. Response time was fantastic and they were actually able to ensure that the package would ship to the correct location! Huge relief!! I look forward to being a customer for many years to come.

I ordered two kids umbrellas and they sent me the wrong item one kids costume jacket. It took several weeks for the wrong item to arrive so we were pretty disappointed. When I sent an email, call and text to straighten out the mishap they were unreachable for several days but did get back to me and said that it was the fault of the post office that mislabelled the package and that they could send us the umbrellas in a new package. That seemed strange to me. They also offered me a discount on my next purchase. I am not sure if I will try them again but I think they did the right thing and I did get the refund pretty quickly.

I ordered the wooden eggs for a craft project: it’s really difficult to find similar toy eggs that aren’t plastic, hollow or in neon colors. I wanted mine to look natural/like a wild bird’s eggs. I wasn’t expecting them to be as beautiful as these; they look almost like the real thing, in subtle colors like teal and speckled beige. My three year old grandson, who loves animals and being in natural places, will love these as well. The seller is also a delight to buy from; I will keep her in mind when I start my next project or need a gift for my grandchildren.