Aliza E.
Fiasco for kids umbrellas
I ordered two kids umbrellas and they sent me the wrong item one kids costume jacket. It took several weeks for the wrong item to arrive so we were pretty disappointed. When I sent an email, call and text to straighten out the mishap they were unreachable for several days but did get back to me and said that it was the fault of the post office that mislabelled the package and that they could send us the umbrellas in a new package. That seemed strange to me. They also offered me a discount on my next purchase. I am not sure if I will try them again but I think they did the right thing and I did get the refund pretty quickly.