EasyshipReviews of easyship.com

This company is a COMPLETE joke. You pay for the shipment labels and then the pickups fail. And you have to go through a long procedure to get your money back. TOTALLY unreliable!!!!

This is a scam company. There is no one phone number to contact, they won't refund unused credit, they won't delete card information, and they require your ID to make purchases. Why would a shipping platform ever need the details on my driver's license? That's absolutely ridiculous.

The service is getting worse. If you’re not on the most expensive plan, you can’t cancel shipments online, and cancellation requests take up to 24 hours to process. You also have to follow up to make sure the shipment was actually canceled. On top of that, overnight delivery is not guaranteed by Easyship, even when you pay for next-day service.

The company should be given a minus rating. Claims to have delivered the package, an utter lie. Do not use this company. They are connected with Yuzira which is also a scam company.

Charged for 8 months on the wrong plan — and refused a refund After my trial ended, Easyship placed me on a Premier subscription at £82.80/month without my knowledge. Their own email to me at the time stated my plan was Plus — not Premier. When I queried the charges, they acknowledged the email was an error on their part, but still refused to issue a refund, citing their T&Cs. We send around 20 parcels a month. There is no world in which we would have knowingly signed up to Premier. The miscommunication from their own team is the reason I didn't question the charges sooner, and they've admitted as much — yet won't take responsibility for it. I'm now pursuing a chargeback through my bank. I'd strongly advise anyone signing up to Easyship to check their billing carefully, as it appears plan upgrades can happen without clear consent.

Please be careful. I ordered express delivery with UPS through EasyShip. It was for an international package, and the cost of the shipment was about £500. I dropped it off at my local UPS station, which is basically a small kiosk selling other goods. The shipment didn't move for weeks, and now, four months later, it still says it hasn't moved yet. EasyShip and UPS are unable to locate it and cannot refund any of the shipment or the goods. So basically, I paid 500 pounds, created a label, and neither EasyShip nor UPS did anything else. They refused to reimburse the package or the shipping fee.

HORRIBLE Customer Service. My shipment was not being tracked and was eventually LOST. The customer service or lack there of is HORRIBLE. They don't even have a live representative to help with issues - only a robot AI. They told me to file a CLAIM for the LOST package and then they denied it. WHAT A JOKE - $200 worth of home made crafts GONE and they don't even want to reimburse me - even though i bought the insurance. UPDATED: the insurance claim was APPROVED - however EASYSHIP refuses to CLOSE my account and REFUND me the monies due from the claim. A week has gone by and they have not provided me with a resolution.

Shipped 6 packages in sep 2025 , it’s hard to use software same address can’t combine shipments , don’t show shipping address until label printed wrong address printed cancel with in 3 minutes, my card was charged several times , requested refund until today 11 march 2026 still waiting for refund they asked me they can’t refund to card it paid provide account no , which was provided 20 days still no new , they said refunded when checked nothing almost 50 emails still going never seen this type of non professional customer service , now there is no courier choices on Easyship except usps which no one wants , Don’t use service there are several others options , I am trying to find out to take the matter to court and file a joint lawsuit , please come