EasyshipReviews of easyship.com

I dont know what happened to this company but it used to be good--not perfect, but I was able to arrange shipments regularly without many issues for my business, and my support tickets were taken care of promptly. The rates were good too. However, I started encountering issues months ago and reached out so many times but no one responded to my tickets. No one. I haven't been able to ship a single package for months. Then out of nowhere, today I received an email saying I need to pay 30 euros for adjustments. For what? If I haven't been able to ship anything, why am I being charged?

This is absolutely disgusting. I ordered a delivery. The delivery kept getting cancelled, and the pickup still hadn't happened after a week. I was forced to cancel the delivery and use another delivery company, and after two weeks I still haven't received a refund for the delivery that never took place.

the registration was super streffful, the design of the app looks good, but the process is a nightmare. they sent me an email to give a 5 star rating on shopify even i have not even used them on shopify, fraudulant service, lots of spami mails. I am still stressed from the plattform.

Would never used this company again. They are the biggest scam. Pickups never ho through, then try to cancel. They have 3 REFUNDS that were supposed to be "automatic " 🤣🙄. Still waiting. Their customer service is NEVER online and they mix responses so one idiot doesn't know what the other idiot said. Canadian? Shiptime is a MUCH better option.

Very poor experience. I had asked for a quote, with all the relevant details given. Then it took them 17 days to respond. The response was totally unsatisfactory because it didn’t answer my question nor did it contain a price calculation. Totally unusable.

Again another problem. They decide to block your account without telling you leaving you scrambling to find alternate solutions. Just go with someone else. The live chat service just clearly read from a script and don’t know what they’re doing. Claim to be “easy”. Biggest headache of our operation. Avoid.

easyship is scam ,stay away from these scammer they charge extra on your shipping lable without telling you,when you create ticket with support they are well trained to stay on lying and as customer i provide them all images for the shipment what i sent and they can not provide anything when i ask them carrier records as they claim my dimensions are wrong and another thing I saw so many time unwanted charges on my billing

On February 26, 2026, my brother sent a package from the US to me in the Philippines via Easyship. It was supposed to have been delivered by March 20th. Tracking the package through their system yielded no helpful information as to its location. When it didn’t arrive, I contacted Easyship customer service, and was given a long, canned, generic response about how it may take a few extra days, blah, blah, blah. When I responded and asked where the package was, all they could say was that it was “in transit.” Well, duh. After 3.5 months of this, the package was returned to my brother with no explanation whatsoever. Then, to add insult to injury, I was informed by email that my credit card would be charged $11.50 for the return shipment. I contacted them immediately by email and told them that was totally unacceptable. I demanded they not charge me for the return shipment, and asked for a refund for the original shipment since they failed to deliver. I got one response, and then crickets. And, of course, they charged the $11.50. Horrible company. Horrible service. A complete ripoff.