Easyship is an all-in-one shipping platform made for global eCommerce and crowdfunding. We offer 250+ solutions with rates discounted up to 70% and complete visibility on taxes and duties, couriers, and shipping costs – all from one account. Our platform integrates with major online marketplaces and crowdfunding platforms, managing and automating everything from in-cart checkout to delivery.
Easyship (easyship.com) has 684 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
easyship.com
Website
easyship.com
Category
IT & Communication
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Can't do their job and still they lie to the supplier about the status of the shipment. They have been lying regarding some shipments that haven't left as of today yet we received information that it was sent weeks ago.
Use anything before this company.
Response from EasyshipFeb 5, 2024
Dear Daniel, I am sorry you encountered some issues with your shipment. I am unable to find your query, so please reach out to us via [email protected] and we will investigate this on priority for you
JU
Jules
Complete waste of time
Complete waste of time. Shipping is literally their business except they are somehow unable to ship things from the US to Canada without royally screwing it up. Use anyone except these clowns
PE
Peter
annoying signup form..
annoying signup form... If you want to make a reasearch of services and prices you have to go through annoying signup forms just to find out what if it worth it.. It doesnt worth to sign up
SG
SGB
They spam call you just for making an account
Do not sign up for them! they will spam call you to no end. All i wanted to do was see the shipping prices and they act like i signed up to be pestered about using their service. Creating an account on a website is not consent to being called randomly and repeatedly like this.
DE
Daniel E.
AVOID AT ALL COST!
Avoid at all cost!
Works alright, and I mean just alright, when it works, when you have an issue, its costs you hours or your time, and I literally mean hours and hours on live chats, takes weeks to resolve, and costs you A LOT of money.
Massive issue with DPD labels, they just don't work, live chat cant do anything to help. Your only option to avoid weeks of waiting and time spent trying to chase to resolve is to cancel the shipment, then pay double (in most cases, not all) to use a different courier.
I had a weeks worth of orders pile up whilst Easyship "worked" to resolve the issue, the issue being I just wanted to print the labels I bought, nothing more than that, just print. a WEEK! I then had to cancel every order, pay double to use UPS on every order. Cost me a fortune and Easyship just bat it off, they dont care, won't help, ignore you. Basically take your money and run.
Same thing has happened today. Last straw for me, not even used for 6 months. Asked to speak to a manger, ignored, asked for Easyship to cover the difference, ignored. Basically I now have to again, cancel the shipment and pay over double (£40 instead of £17), out of my own pocket, to avoid the week of waiting and chasing.
Not to mention to stop the angry customers I had last time this happened due to a week wait for Easy to to "resolve the sitewide issue".
You are better off walking down to the post office and sending in person, would be quicker, easier, less stressful and probably cheaper.
I for one will now use another platform for my ecommerce site, any platform.
And this is not to mention the refund I have been waiting 3 months for from them. Again, radio silence.
VS
VLADISLAV S.
There are better options to ship packages
Generally, they are good.
However, they sell some budget USPS labels that cannot be used at USPS (they will simply refuse to accept it).
When I contacted them regarding this issue, they did not refund my purchase.
Basically - they sell labels that cannot be used and refuse to admit their mistakes or refund the purchase
EB
Ed B.
DO not use Easyship
DO not use Easyship, They undercharge you then later add additional charge says the package was mis weighed or dimensions were wrong. I checked and they end of charging you the same as if you would use USPS directly. They also do not even read any responses. They just supply canned response. They will not even delete your account and information. Be aware.
Response from EasyshipNov 13, 2023
Hi there,
Thank you for your feedback and I'm sorry you're unhappy with the adjustment fee.
As my colleagues have tried to explain to you, there are no hidden fees or charges with Easyship, we are 100% transparent that in cases where shipment details have not been entered correctly, the chosen courier will charge an additional fee.
In your case, the weight and dimensions you provided for your shipment were not accurate. As a result, we were charged an additional fee by the Courier, which we then passed on to you as this was a result of the incorrect details being provided at the outset.
Please see this article from our Help Centre for advice on how to avoid any future adjustments; https://support.easyship.com/hc/en-us/articles/360039684252-Shipping-Charge-Adjustment-Weight-Size
As a gesture of goodwill, we have refunded the amount to your account.
Kind regards,
Easyship
PO
Pospa
Avoid this company!!
Avoid this company!!
They are working with sellers to charge absurdly high fees to the receiving customer, resulting in unreasonably high fees making recipients feel like they’re being scammed. Your reputation will be impacted when working with this company, low customer satisfaction will be projected on you for choosing to work with easyship.
Response from EasyshipOct 2, 2023
Hi there,
Thank you for your feedback, I'm sorry for the inconvenience but I think there has been some confusion about how the Crowdfunding process works.
The shipping estimation provided is selected by the crowdfunding business, and in this case is broken down to include shipping + DDP Handling fees + Import fee.
You are paying VAT for the goods to enter the country;
Shipping Cost
Fuel Surcharge
Import Tax Charge =
Total Cost
We hope this helps clear things up!
Easyship