Sue W.
Stopped working but still billed me.
Kept billing me but service didn't work. I filed a ticket. Got an email that the ticket was received but no action after 1 month. When I tried to keep the number (port it out), it failed but there is no way to get support on why or get them to release the number. I have lost so much business due to going with easyringer. You will see that they said I 'ran out of credit' and that is why they stopped providing service. Not sure how that could be true when they continued to successfully bill my credit card monthly.
Response from EasyRingerJan 4, 2024
I'm really sorry to hear this! I can confirm we opened a support ticket that you could reply to to inform you of the porting progress, but we never heard a response. For that reason, the porting was delayed. Today, we saw that you paid the outstanding invoice and approved and completed the port on our side and sent you a notification on the support ticket. Regarding your number not working, I checked and saw that you ran out of credit - this is visible in the "Subscription" section of the dashboard.