EasyRingerMake it a local call for anyone to reach you no matter where you are. EasyRinger offers international voice and messaging services to individuals and small businesses.
EasyRinger (easyringer.com) has 175 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Computers & Phones · ALPHARETTA, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Computers & Phones · Atlanta, Georgia
Excellent
Showing 41 reviews with 1 star · Clear filters
Maria R.
Absolutely awful. No explanation, just cancelled my subscription. I'm guessing it's because I wanted a Swedish number but to just cancel it without an explanation is bad customer service. Clearly I'm not the only one that feels this way!
Diego
Really bad experience with them, literally every number I tried to call with the Desktop App doesn't work or there is a issue. Customer service? Brian is nice but he takes way too long to respond. Sometimes up to 1 day during weekdays which is ridiculous. Do yourself a favor and take your money elsewhere, if you search a reliable provider this one is not a good option. EasyRinger makes every call procedure feel difficult.
Tony
DO NOT USE - crap support - actually no support - all AI and bizarre answers - no one ever on chat box - took our money and a week later still unable to use the number... yes cheap, but nasty experience...other reviews clearly fake - this one is not!
Jerry L.
I am only guessing that these other reviews are paid for. In reality the service is actually really bad. The service gets suspended constantly and the support guys have no control over it. If you get too many calls like over 20? calls in a month then they just turn the service off spontaniously. You have to write a letter each time explaining why you have soo many. They cannot fix it either as its in the software. You might get a email or might not informing you of the suspension. Even the "Live Support" chat has been abandoned - just try it if you don't believe me. They even tricked me and said if I "upgrade" to Pro Version then the problem would be solved. I did upgrade and nothing changed but how much I pay each month. If you are looking for something reliable then look some where else. If your calls are important to you like mine are as I get calls from my mothers doctors overseas and health care providers then I recommend that you do not use this service. BTW nothing about these restrictions is mentioned anywhere on the website or anywhere else. In fact the support guy could not even give me a number of when they just turn it off. That's pretty bad. Completely unreliable. Highly do not recommend.
Response from EasyRingerMar 3, 2026
Thanks for the opportunity to help clear this up for you. I reviewed your case and can tell you that we did not do a good job in handling your support case. You are right to be skeptical of the "Pro" solution. You indeed do not need to upgrade to the Pro subscription for your use case. We'd be happy to refund you for this and put you back on the standard plan. Just contact support team again and let them know that your TrustPilot response said this is something we can do. We're glad you're still a subscriber after this frustration. I'll make sure we serve you better in the future! And just to let you know, not a single review of ours is paid for. We accept reviews from anyone and all are visible. We believe in honesty and transparency and hope our reviews reflect this.
Atta M.
The interface is not friendly. I could not receive the SMS message when I tried to signup on linked. Need to work UI and calling system.
Response from EasyRingerJan 17, 2026
Thank you for the honest feedback, but one star is harsh for testing the service, realizing that it doesn't work for you, and then getting a full refund. One of the reasons we offer the 7-day money-back guarantee is for situations like yours.
Денис Т.
They blocked my account right after I made the payment. I didn’t do anything — I just paid for their service, and immediately (AFTER PAYMENT) they blocked me and said I have to send them photos of my card and my passport. lol - for $10 I’m supposed to send my personal documents and card photos to who knows where? There’s not a single word about ID or card verification before payment. I checked my card balance - they actually charged the money (it’s not on hold), they took the payment and then blocked the account.
Response from EasyRingerOct 5, 2025
Hello, I'm sorry you had this experience, but we have to periodically perform additional checks because our industry experiences high fraud. Your payment was only authorized - not charged. The authorization has been released and you subscription has been closed - you have lost no money. We reviewed the support ticket and the support agent did everything according to our policies and acted reasonably. The support agent also mentioned blocking off personal information on your docs. The purpose is to simply verify ownership of the card. It's best not to make threats when requesting help. You will get better results in the future.
R. M.
Absolutely terrible service. I ordered an eSIM from Easyringer three weeks ago and my request has been stuck ever since. They keep claiming it only takes 24 hours, but nothing ever happens. No updates, no proper support, just silence. This company is unreliable, unprofessional, and a complete waste of time and money. Avoid Easyringer at all costs.
Response from EasyRingerSep 18, 2025
Hello! At this time, we do not offer eSim services - we don't advertise this anywhere. So, unfortunately we can't help you with that. Regarding your support, if you haven't heard anything within 24 hours, then this is our fault. I do know that we have a high volume right now and it's certainly possible that we can't get to this in time, but please keep trying because we will certainly refund you if you have not received anything.
Zayn S.
My experience with EasyRinger was deeply frustrating and unprofessional. I contacted their support team regarding a service issue and was assigned to Brian. Instead of resolving the problem, Brian delivered delayed, dismissive responses – often taking two or more days to reply to simple queries. When he finally did respond, the tone was passive-aggressive and unhelpful. He made no genuine effort to investigate the issue, provided vague explanations, and ultimately blamed me rather than acknowledging any possible fault on their side. There was no escalation, no resolution, and no refund offered – just deflection and a closed case. For a service that people rely on for communication, this level of support is unacceptable. EasyRinger’s response times are too slow to be taken seriously, and their representatives show zero accountability once they’ve received your payment. If you're considering EasyRinger, save yourself the time, stress, and money – their service is unreliable, and their support is even worse.
Response from EasyRingerAug 20, 2025
Hello, I'm sorry to hear about your experience. We reviewed your case and can see that there was a lot of unfortunate timing involved. First of all, we were short-staffed at the time. And, we can understand why you interpreted the responsive as passive-aggressive or dismissive and we've shared the feedback and discussed it. Our support lead reminded our team of how to better connect with subscribers. We are also expanding our support staff because we've also noticed more backlogged chats. Sorry that we failed you on this one!