Shawna M.
Very slow response time and convoluted…
Very slow response time and convoluted website--after two days canceled my account and went with another company where I received a French number the same day. The websidte doesnt allow you to upload all the docs required to receive an international number and as there is no customer service phone or email contact I had to communicate through the bot which perpetually states someone will get back to me within 24 hours. The day after I applied I did finally receive an email from customer service stating I also needed (in addition to passport) proof of some sort of residency in France which I provided right away. 10 hours later I still received no response. Maybe their service is fine for those who have unlimited time to wait for their eventual response but that is not my case and dealing with them was a waste of my time.
Response from EasyRingerJun 24, 2026
Hi! We're really sorry we let you down here. You needed a number fast, and waiting around on slow replies and a challenging upload process is the opposite of what you should've gotten. We totally get why you went elsewhere. We'd genuinely like to figure out what went wrong on our end. If you're up for it, email us again and mention this review, and we'll make sure it gets personally reviewed. Either way, thanks for the honest feedback. It helps us fix this.



